Desktop Technician

Job Description

• 1+ years in hands on enterprise desktop support
• Troubleshooting skills with monitors, desktops, printers, devices, wire management
• Experience with imaging and domaining hardware
• Basic knowledge of Windows systems and Active Directory
• A very basic understanding of Excel
• Must be able to lift 50 lbs and have reliable transportation
• Soft skills - detail oriented, can hold a conversation well, great customer service, presents themselves well / professionalism, and a go getter
• Comfortable taking a 12-pannel drug test, which includes marijuana
• Up to date or willing to get up to date on standard vaccinations (flu, tetanus, etc)

A client of Insight Global is looking for an entry-level Deskside Technician to work in this fast pace healthcare environment on-site 5 days a week. The client is undergoing a medical system integration and will be conduct devices deployments for HP and Lenovo products. This person should have basic troubleshooting skills and be able to set up monitors, printers, devices, etc.

They also need to be able to lift 50 lbs. They will be trained more on any other necessary tasks such as PC imaging, hardware refresh, or other advanced skills. After training, they will apply imaging to windows devices and deploy hardware (laptops, desktops). Additionally, this client has multiple locations in the KC Metro Area and they will need to have reliable transportation and be willing to drive to these locations.

They should also have good soft skills as they will be assisting people within the organization. They should have a good work ethic, be detail-oriented, and have a positive attitude.