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General Management Program / Project Manager

Call Center Team Leader — Coach & KPI Focus

Job in Mission, Johnson County, Kansas, 66201, USA
Listing for: Convergys
Full Time position
Listed on 2026-02-01
Job specializations:
  • Management
    General Management, Program / Project Manager
Salary/Wage Range or Industry Benchmark: 45000 - 65000 USD Yearly USD 45000.00 65000.00 YEAR
Job Description & How to Apply Below
A global technology and services leader is seeking a Team Leader to supervise call center associates in Mission, Kansas. The successful candidate will coach and motivate the team to meet performance metrics while ensuring service delivery meets contractual expectations. An Associate's degree and relevant experience are preferred. This full-time role requires strong leadership and communication skills, offering an opportunity to contribute significantly within the organization.
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