FVT SQUAD LEAD

FVT SQUAD LEAD page is loaded## FVT SQUAD LEAD locations:
17F The Globe Towertime type:
Full time posted on:
Posted Todayjob requisition :
RAt Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.##
** Job Description
** The Squad Lead manages an empowered cross-functional squad in driving the end-to-end execution of loyalty-building engagement initiatives across consumer segments/brands towards growing Customer Lifetime Value (CLV)
-from defining clear squad objectives aligned to the group’s business and customer objectives, building the execution plan, championing agile  principles in ensuring seamless execution across customer touchpoints, rallying collaboration among relevant business and enabling teams, driving customer adoption/engagement, and monitoring overall squad performance for continuous improvement.

DUTIES & RESPONSIBILITIES:

● Define the squad objectives aligned to the bigger group priorities in building customer loyalty - This involves aligning the squad’s success measures and prioritized initiatives with the company’s business and customer agenda,ensuring a clear and coherent path for value delivery.
● Chart and manage the relevant roadmap/backlog of initiatives - Lead the squad in defining the work backlog, prioritizing based on business/customer value, and ensuring continuous refinement. Lead effective execution,managing delivery timelines, resources, and allocated budgets to ensure efficient and timely deployment.
● Rally collaboration among relevant stakeholders - Proactively engage and manage relationships with all relevant stakeholders to champion the squad's mandate and initiatives. This includes advocating for the necessary enablers(tools, resources, integrations) required for the squad's success.
● Drive innovation opportunities to level up performance and business/customer impact - Continuously explore new ideas, market trends and technologies to proactively pursue opportunities that enhance customer experience and contribute to growing Customer Lifetime Value (CLV).
● Oversee attainments of performance metrics - Monitor business and customer impact of the squad’s performance, drilling down on actionable insights on the key drivers. This also involves diligent management of the squad'sbudget, ensuring cost-effective attainment of financial commitments.
● Drive a culture of high-performance and high-engagement - Foster a positive, collaborative, high-performing culture within the squad and among business and enabling partners, encouraging continuous learning, resolvingconflicts to operate cohesively, providing mentoring and coaching so that engaged talents thrive and grow.
** Equal Opportunity Employer
** Globe’s hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants.
Globe’s Diversity, Equity and Inclusion Policy Commitment can be accessed

Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.

Globe Telecom, Inc. (Globe) is the leading Telecommunications company in the Philippines and the purveyor of the Filipino digital lifestyle. We provide cellular, broadband and mobile data services by focusing on enriching our content offerings amid customers' growing preference for multimedia platforms across multiple screens and devices. We want to enrich lives through communications by simplifying technology, so that we bring customers closer to what matters most.

Globe was also recognized as one of the Top companies to work for in Asia by Asia Corporate Excellence & Sustainability (ACES) Awards and Best Employer in the Telco category by Stevie’s New York.

Our principal shareholders are Ayala Corp. and Singtel, both industry leaders in their respective countries and in the region. We are also a member of Bridge Alliance, Asia Pacific's leading mobile alliance of 36 mobile carriers.

Purpose
* In everything we do, we treat people right to create a Globe of Good.
* Vision*We see a Philippines where families' dreams come true, businesses flourish, and the nation is admired.
* Mission*We create wonderful experiences for people to have choices, overcome challenges, and discover new ways to enjoy life.
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