Dispatch Shift Team Leader

Being part of the Roadside Services team is about supporting and motivating frontline people while developing the skills needed to step into a Team Leader role. This position focuses on energy, creativity, and a strong desire to grow, contributing to team performance, service delivery, and continuous improvement across roadside operations.

This diverse role reports to theDispatch

Manager andis responsible for delivering member service through efficient utilisation of Roadside resources and managing the Member relationship throughout their breakdown experience.

You will utilise your strong leadership skills to ensure your team is engaged and empowered to deliver a successful business outcome. The successful candidate will have ademonstrated experience in leadership andexposureto the Dispatch area along withexperiencein the creation and implementation of change programs. Your ability to develop, influence and motivate internal and external stakeholders will be pivotal to your success. The successful candidate will be strategic in their thinking with a flexible and adaptable attitude.

Member benefits and an active Social Club We are looking for a self-starter who will thrive in a culture of continuous improvement. Apply with an online application - please send us your cover letter and CVshowcasingwhat you can bring to the team.

As an Equal Opportunity Employer, RAC values inclusivity and promotes a workplace that activelyseeksto welcome contributions from all people. We encourage people of all abilities, Aboriginal and Torres Strait Islanders, diverseculturesand backgrounds, LGBTIQ+ identities, and all age groups to apply.

RAC is a purpose-led member organisation.

Established in 1905, RAC has evolved into one of the most trusted organisations in the state, with more than 1.3 million members. At RAC we don’t have shareholders. That means we reinvest our profits for the better of our members and our State.

Our Purpose is to be the driving force for a better WA.Our Vision to 2030 is to create a safer, sustainable and connected future for Western Australians.

Our Mission is delivering great member services and experiences, whilst inspiring positive community change that makes life better in WA.RAC is an equal opportunity employer. We continue to build an inclusive workplace where we respect and celebrate differences. We encourage applications from diverse groups including Indigenous and Torres Strait Islander people, physical ability, all ages, LGBTQI+ identities, all languages and diverse cultures and backgrounds.

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