Behavioral Health Oncology Nurse

OUR MISSION

We exist to create a more connected, compassionate, and confident experience for people with cancer and those who care for them. We make it easier to get answers, access high-quality care quickly, and feel supported throughout treatment and beyond.

Today, Thyme Care is a market-leading value-based oncology care enabler, partnering with national and regional health plans, providers, and employers to deliver better outcomes and lower costs for thousands of people across the country. Our model combines high-touch human support with powerful technology and AI to bring together everyone involved in a person’s cancer journey: caregivers, oncologists, health plans, and employers.

As a tech-native organization, we believe technology should strengthen the human connection at the center of care. Through data science, automation, and AI, we simplify complexity, improve collaboration, and help care teams focus on what matters most: supporting people through cancer.

Looking ahead, our vision is bold: to become a household name in cancer care, where every person diagnosed asks for Thyme Care by name. If you’re inspired to make cancer care more human and to help reimagine what’s possible, we’d love to meet you. Together, we can build a future where every person with cancer feels truly cared for, in every moment that matters.

The Specialty Behavioral Health Oncology Nurse role focuses on supporting members living with cancer who also have high-complexity, persistent, and multifactorial behavioral health needs. This role partners closely with our Care Team, including Social Work and Community Health Workers, to address barriers related to behavioral health, serving as the nursing expert for symptom management and clinical education. This role reports to our RN Care Team Lead.

In this role, you will conduct clinical assessments, monitor for changes in health, coordinate care, and educate members and caregivers about diagnosis and treatment using telemedicine and telephonic platforms to support members as they move through the oncology care continuum. You will demonstrate a strong clinical focus that supports culturally competent care. Additionally, you will help improve Thyme Care’s service offerings by communicating member and provider feedback to clinical leadership.

You will also assist with other administrative projects as needed.

Clinical Care and Member Support

• Provide ongoing, longitudinal nursing support for members whose behavioral health concerns range from mild adjustment-related coping to more severe mental illness.
• Monitor member progress, provide regular updates, and establish targeted support plans with the healthcare team in case conferences.
• Build strong, trusting relationships with providers to optimize care and prevent readmissions for our members.
• Conduct telephonic assessments, including pain assessments and medication reconciliation.
• Partner with non-clinical Care Team members to support the member’s social determinants of health needs, such as food resources, transportation access, and at-home support.
• Ensure members have access to medications and appointments, providing referrals and support as appropriate.
• Be available for urgent clinical escalations and clinical consult support.

Queue Management and Coordination of Care

• Provide timely, high-quality care to members while upholding established productivity, quality, responsiveness, and performance expectations.
• Monitor assigned queue items, scheduled calls, and Slack communications to ensure timely follow-up and documentation.
• Route urgent or complex issues to the appropriate care team members or leaders.
• Adhere to Care Team policies, procedures, clinical protocols, and documentation standards to maintain quality and operational efficiency.
• Maintain familiarity with Thyme Care systems, tools, technology, and external partners to effectively perform daily responsibilities.

Interdisciplinary Collaboration

• Prepare charts in advance with up-to-date member information and actively participate in interdisciplinary case conferences by listening to and incorporating cross-functional perspectives, sharing nursing…