Veterinary Receptionist

Join a trusted small animal practice where the mission is rooted in comprehensive pet wellness and treating every patient like family. Since 1984, Vestavia Animal Clinic has built a reputation for excellence, reflected in our 4.8-star community rating. We offer a supportive environment where community trust translates into meaningful relationships, providing every team member—from our front-of-house staff to our medical team—the infrastructure and encouragement needed to achieve professional success.

We believe that professional development is the foundation of a great practice. Our culture focuses on continuous growth, whether you are aiming to master client relations, pursue clinical credentialing, or move into a leadership role. By providing clear paths for advancement and a collaborative atmosphere, we ensure you have the tools to reach your career milestones while contributing to a team that values your individual impact.

Our clinic maintains a high standard of care, equipped to support everything from wellness and prevention to advanced diagnostics and urgent care. Success at Vestavia Animal Clinic means managing the resources and coordination required for exceptional patient outcomes and a seamless client experience. Located in beautiful Vestavia Hills, you’ll enjoy the perfect blend of suburban charm and metropolitan accessibility, offering a high quality of life in a welcoming Alabama community.

Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience.

Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note:

Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

A competitive hourly rate or salary based on your experience and role.

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

We support your career goals with opportunities for professional development,…