Veterinary Receptionist

At Haines Road Animal Hospital, we believe in supporting both our patients and the people who care for them. We are proud to serve the St Petersburg community as an AAHA Accredited hospital dedicated exclusively to small animal medicine. Our commitment to excellence is reflected in our outstanding 4.7-star Google rating, demonstrating the trust we have built within the community. If you are a passionate veterinary professional seeking an environment where you can truly do your best work, this is your opportunity to join a respected team focused intensely on clinical quality and compassionate care.

When you join our hospital, you gain access to the resources of a supportive network dedicated to your professional development. We focus heavily on ensuring all teammates have a clear pathway to success, whether you are pursuing credentialing as a veterinary technician or aiming for a leadership role. You will find programs in place designed to help you achieve your career goals, allowing you to focus on education and advancement while benefiting from a culture that values collaboration and stability among teammates.

We actively invest in our people so you can grow your career alongside us.

As a small animal practice, we are committed to providing high-quality, evidence-based medical care. To support this standard, our doctors have access to internal specialty consultations and cutting-edge resources that elevate daily practice. We prioritize a proactive workflow and operational support that ensures you can deliver comprehensive diagnostics and treatment plans without unnecessary friction. This dedication to advanced medical protocols ensures our teammates consistently grow their skill sets and provide the best possible outcomes for our small animal patients.

St Petersburg, Florida offers an exceptional quality of life known for its vibrant arts scene, beautiful Gulf Coast beaches, and year-round outdoor activities. Located right on the water, the city provides a perfect blend of metropolitan excitement and relaxed coastal living. Living here means easy access to cultural institutions, great dining, and a community deeply connected to its pet population, giving you the perfect backdrop to balance your demanding professional life with personal fulfillment in a truly unique Florida city.

Job Description

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note:

Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

A competitive hourly rate or salary based on your experience and role.

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.