Veterinary Receptionist

Cypress Fairhaven Animal Hospital has been a dedicated partner in pet healthcare for the Cypress, TX community since 2013. We are built on the mission of treating every pet like our own, a commitment reflected in our excellent 4.8-star Google rating, which shows the immense trust the community places in us. We are looking for passionate professionals to join our culture of comprehensive care and collaboration.

This is an environment where you can truly do your best work, supported by dedicated teammates who share your professional passion.

Joining Cypress Fairhaven means becoming part of a supportive network that prioritizes the professional growth of every individual. Our larger organization is deeply committed to ensuring all teammates have access to resources that help them succeed. This includes structured programs designed to support career mobility, whether you are aiming to become a credentialed technician, advancing into a leadership role, or expanding your specialized veterinary knowledge.

We foster a collaborative environment where mentorship and education are central to the daily workflow, allowing all teammates to continually develop their skills.

The level of medicine practiced at our hospital is comprehensive and focused on advanced patient outcomes. We provide a wide range of services including essential Wellness and Prevention, sophisticated Testing and Diagnostics, Advanced Care, necessary Surgical Procedures, and critical Urgent Care. As a professional here, you gain immediate access to internal consultation services and specialty resources available through our network, ensuring you always have the support needed for complex cases.

We equip our teammates with the tools and educational pathways necessary to excel in challenging and rewarding medical scenarios.

Cypress, Texas, provides a fantastic community setting for those seeking quality of life outside of the immediate Houston metro area. Located close enough to major city amenities yet maintaining a distinct suburban character, Cypress offers a welcoming environment for families and individuals alike. When you aren't providing exceptional care at Cypress Fairhaven, you will find a supportive and active local community ready to welcome you.

We are located conveniently off Mueschke Road, making your daily commute straightforward and stress-free.

Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience.

Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast‑paced environment.
• A collaborative, team‑first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.