Manager IT Enterprise Systems

Manager IT Enterprise Systems page is loaded## Manager IT Enterprise Systems locations:
Business and Technology Center time type:
Full time posted on:
Posted Todayjob requisition :
R19189

We’ve learned that what is best for patients is also best for employees. Learn more about why we are one of the Best Companies to Work for in Texas.

Job Summary    Responsible for the overall enterprise strategy, effectiveness, availability, and efficiency of data center operations as it pertains to server, storage, and power infrastructure. This role takes ownership of all aspects of the engineering for the data center, including but not limited to server hardware/software standards and server and system configuration, deployment, and maintenance. This position leads the investigation of, and migration to new technologies, evaluates capacity utilization, and forecasts resource needs to maintain availability and support of IT systems for the organization.
Reports to   Director IT Infrastructure    Job Specific Responsibilities    Daily assignments may include but are not limited to:
1. Oversee the overall performance, availability, and strategic direction of data center, enterprise systems, and storage infrastructure.
2. Understand all departmental policies and ensure team is educated on those policies. Assist with periodic review of and edits to policies as necessary.  
3. Provide strategic guidance for systems, storage technologies, and related initiatives.  
4. Coordinate and manage lifecycle activities for servers, storage, power infrastructure, and related data center systems.  
5. Support and maintain all data center infrastructure, including environmental systems, servers, and storage.  
6. Maintain operational listing of all vendors and partner contacts and critical support information.  
7. Maintain adequate and accurate inventory of supported hardware, as well as equipment and supplies necessary to support team operations.  
8. Monitor and maintain the availability, performance, and security of system software, hardware, and applications.
9. Analyze, install, configure, patch, and update operating systems, utilities, and related applications.  10. Manage enterprise backup, replication, and recovery systems, ensuring proper monitoring and function.
11. Assist with development of system recovery procedures to support BCDR strategies.  12. Manage day to day activities of the System Administration team, including oversight of the IT project portfolio and service processes (incidents, requests, and changes).
13. Maintain staffing, manage schedules and PTO, and provide ongoing training and coaching to the team.  14. Lead documentation efforts and develop training content for onboarding and cross training.
15. Develop, maintain, and track on training and advancement plans for everyone on the team. Assist with budget needs estimates to support training goals.  16. Develop and maintain standard operating procedures for critical activities to ensure consistent execution.
17. Identify recurring issues and record them in the ITSM system for problem and knowledge management.  18. Assess and communicate risks associated with technology systems, investments, and operations.
19. Lead research, development, implementation, and adherence to enterprise systems security policies and procedures.  20. Develop, review, and maintain operational reports and performance metrics for supported applications and systems.  21. Coordinate and execute annual subscription, maintenance, and SSL certificate renewals, maintaining timely review and uninterrupted service.  22. Assist with budget planning to support equipment refresh cycles, capacity expansion, and new technologies.  

23. Review received invoices related to supported applications and systems for accuracy.  24. Conduct ongoing research to stay current with industry trends and emerging technologies, supporting future business processes and environmental needs.  25. Complete assignments delegated by the department director in a timely and accurate manner.

Education and Experience    
• High School Diploma is required.  
• Bachelor’s degree in management information systems, Computer Science, or…