Bilingual Retail Store Manager

Job Details

Job Location:

Mission, TX 78572

Position Type:
Full Time

Salary: $45,000.00 - $60,000.00 Base + Commission/year

Job Category:
Store Management – Mobilelink Retail Store Manager

Perks of being on the Team:

• Unlimited earning potential
• Unlimited growth potential
• PTO after 90 days
• Dental insurance
• Health insurance
• Vision insurance
• Company-paid Life Insurance

• Fully accountable for the execution of sales, service, and customer experience initiatives in‑store.
• Consistently demonstrate excellent leadership and coaching skills by inspiring, engaging, and motivating the team to succeed.
• Create a work environment where all employees can excel.
• Always deliver exceptional customer experience.
• Fully understand and assist in educating personnel on the compensation plan and ensure employees know how to maximise sales.
• Partner with the District Manager and other appropriate parties to successfully launch new products, services, or processes.
• Ensure employees are properly trained on new products and promotions to sell with confidence.
• Assist departments such as Human Resources and Loss Prevention in internal investigations.
• Assist on the sales floor to be available for coaching and developing store personnel.
• Schedule and staff to budgeted hours as assigned.
• Ensure the team maintains a clean and inviting atmosphere for customers.
• Adhere to back‑office compliance, processes, procedures, reports, documentation, and policies.
• Respond in a timely manner to all communications.
• Ensure timely completion of required training within the store.
• Always ensure the protection of assets.
• Participate in outside sales events, community engagements, or promotional activities on behalf of Cricket Wireless. Employees will receive reasonable notice; duties may include engaging with customers, representing products and services, distributing marketing materials, and assisting with event set‑up or breakdown.

• Fluent in English.
• Two (2) years proven retail sales management experience (interactive sales process, commissioned sales).
• Two (2) years recruiting, hiring, and developing successful store sales teams.
• Excellent sales skills and demonstrated ability to meet or exceed performance standards.
• Ability to motivate, lead, and develop others.
• Ability to work flexible hours, including evenings, weekends, and holidays per business needs.
• Ability to operate a personal computer, wireless equipment, copier, and fax.
• Effective communication, presentation, and interpersonal skills.
• Strong organisational skills with attention to detail.
• Reliable transportation within 30 minutes radius from the home store when needed.
• Valid driver’s license and auto insurance.

8-hour shift – Weekdays and every Saturday.