Pro Shop Clerk

Position: Pro Shop Clerk (28 HRS)
Job Title:

Pro Shop Clerk

Classification: Non-Exempt

Department:
Golf Course

Division:
Club House

Supervisor:
Head Pro Shop Clerk

Effective: 11/18/2024

Requires a working knowledge of life guarding procedures. Must have flexible hours to be able to work on weekends and afternoons as assigned. Other responsibilities include teaching swimming lessons, enforcing safety policies, and maintaining pool facilities. Individual has no supervisory responsibilities. Individual will be assigned other duties as needed by the department head/supervisor.

Qualifications

II. EDUCATION & EXPERIENCE REQUIREMENTS:
• A high school diploma or G.E.D. is required.
• Computer knowledge in Microsoft Word, Internet, and E-Mail is required.
• Minimum of two (2) years' experience as cashier is required.
• Must be able to type 40-45 words per minute, use a 10-key calculator by touch, be able to use general office equipment and know office/clerical procedures.
• Must have good communication skills for answering the phone and attending the general public.
• Must be able to communicate orally in the English and Spanish language.

III. EMPLOYMENT REQUIREMENTS:
• Applicant will be subject to a complete background investigation. Incomplete, inaccurate and/or failure to report information will cause the applicant rejection from consideration.
• Applicant must take and pass a pre-employment drug, physical and pre-placement screening administered by the City of Mission appointed physician at the City's expense.
• Applicant must have a current valid class "C" driver license from the Department of Public Safety with no more than two (2) moving traffic violations within the past two (2) years.
• Must be able to obtain a Food Handler's Permit within six (6) months of hire.

IV. SKILL ABILITY REQUIREMENT:
• Ability to interpret city policy and procedures.
• Ability to communicate in a professional and respectful manner with the general public, co-workers, and personnel.
• Ability to establish and maintain effective working relationships with the working environment and with those contacted in the course of work.
• Ability to follow a firm work schedule and work different shifts including weekends and holidays.
• Ability to operate a computer, adding machine, copier, and office equipment.
• Ability to compute and record numbers correctly.
• Ability to enthusiastically promote the game of golf.
• Ability to understand the typical golf course procedures.
• Ability to perform required role in emergency situations.
• Ability to maintain knowledge and skill level to operate the tournament software as it relates to golf tournaments and leagues.
• Ability to make decisions based on verifiable criteria.
• Ability to produce work to precise tolerances or standards.
• Ability to perform, complete general and specific assignments under minimum supervision allowing the use of independent judgement.
• Ability and willingness to learn. V.

ESSENTIAL JOB FUNCTIONS:

• Operates point of sale (POS) system.
• Collects and records green fees, golf cart rental fees, membership fees and all other pertinent fees associated with the golf operation.
• Issues receipts for all fees associated with the golf operation.
• Schedules tee times.
• Assists with special promotions and merchandise sales.
• Assists in tournament operations, in some cases conducts the tournaments or league operation.
• Assists with monthly physical inventories and provides monthly inventory reports that may include but not limited to count discrepancy issues.
• Maintains the Pro Shop counter and retail area neat, clean and organized at all times.
• Assists customers with merchandise selections.
• Performs operating & closing procedures in accordance with procedures laid out by the City of Mission and the Director.
• Assists in receiving, pricing, and displaying incoming merchandise.
• Adheres to golf operation policies & procedures, memos and verbal instruction.
• Performs all job functions with special attention to safety and city policies and procedures related to the job.
• Occasionally goes to bank to make deposit and make change.
• Provides change for cash register from safe.
• Performs other duties that are required and…