Bilingual Exam Coordinator

Day-to-Day

Insight Global is looking for an Exam Coordinator to assist a financial services client with answering questions from candidates who will be calling or e-mailing in asking questions about the exam. Questions may be around timing, eligibility...etc. We are looking for candidates to be able to speak professionally, answer accurately, and in a timely fashion.

Required Skills & Experience

• 3+ years of experience working within customer service

• Ability to execute on ticket and phone call /email management

• Office Administration abilities

• Data and analytical experience

• Bilingual - French and English speaking and writing (able to also answer e-mails in French)

• Ability to communicate in multi styles (phone, email etc.)

• High degree of professionalism and accountability

• Able to work 9:00AM - 6:00PM, and available for 3 days of work downtown Toronto 3 days per week

We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.