Hybrid Records Management and Customer Service Clerk

Step into a vital Hybrid Records Management and Customer Service Clerk role with the City of Mississauga. Engage with the public and manage court records proficiently.

The City is looking for a dedicated professional to handle a range of responsibilities from responding to court inquiries to maintaining accurate file management systems. This clerk position demands a high level of customer service, effective organizational skills, and the ability to handle sensitive information with confidentiality. Your contributions will enhance public service operations in the courthouse.

Key Responsibilities:

• Facilitate public inquiries regarding court processes

• Manage and organize records following corporate standards

• Open and accurately file case information and documentation

• Maintain the file room and participate in records disposition

• Assist staff with additional tasks as required

Requirements:

• Grade 12 education with relevant records management experience

• Familiarity with record management software, including ICON

• Exceptional communication and organizational abilities

• Physically capable of lifting weights up to 35 lbs

• Knowledge of records management protocols is advantageous

Leverage your records management and customer service skills in a crucial role with the City of Mississauga.
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