Order Processing Coordinator

Lake City Foods is a leading food manufacturing company committed to delivering high-quality products and exceptional customer service. We are seeking a highly organized and detail-oriented Order Processing Coordinator to support our daily operations.

In this role, you will manage customer orders, coordinate domestic and international shipments, prepare import/export documentation, process EDI transactions, and communicate with customers, suppliers, freight carriers, warehouses, and customs brokers. Working closely with multiple departments, you will play a key role in ensuring efficient order fulfillment, smooth supply chain operations, and a high level of customer satisfaction.

• Receive, review and process EDI orders/Customer Portals, invoicing, and ASN accurately and efficiently while monitoring inventory levels to ensure timely fulfillment and delivery.
• Negotiate freight rates, coordinate transportation for domestic and international shipments to ensure on-time delivery.
• Prepare and process shipping, customs, and import/export documentation using Optix while working closely with carriers and brokers to ensure regulatory compliance.
• Monitor inventory levels and shipments into 3PL and respond promptly to inquiries regarding inventory, shipment and order related concerns.
• Answer incoming calls and direct inquiries appropriately.
• Maintain organized filing systems, records along with other duties when necessary.

• Must have experience in operations support and sourcing/arranging freight with multiple carriers. Preferably in the food manufacturing industry.
• Customs related knowledge preferred.
• Must have strong organizational and time management skills.
• Proficient in MS Office, Quickbooks, ERP systems is preferred.
• Excellent communication & interpersonal skills.
• Must have attention to detail with a strong ability to problem solve.
• Ability to work under pressure and meet deadlines.
• Knowledge of supply change and inventory management practices is a plus.
• Ability to work independently and as part of a team.
• Proficient in English.

• Competitive salary and benefits package
• Opportunity for professional development
• A dynamic and supportive work environment

• 2-5 years operations support and freight handling experience
• Proficient in MS Office, Quickbooks, ERP systems
• Knowledge regarding Customs imports/exports is an asset
• Attention to detail and high level of accuracy is a must along with strong verbal, and written skills.
• Proficient in English
• Front Desk: 1 year (preferred)
• Administrative
  
  Experience:
  
  2+ years (preferred)
• Customer Service: 3-5 years (preferred)
• Booking and Managing Logistics: 3-5 years (preferred)
• Customs Related knowledge: 3-5 years (preferred)
• Data Entry for Purchase Order and Invoicing: 3-5 years (preferred)

• Casual dress
• Company events
• On-site gym
• In-office parking

• Administrative: 2 years (required)
• Customer service: 3 years (required)
• Data entry: 3 years (required)
• Logistics: 3 years (preferred)
• Front desk: 1 year (required)

• English (required)

In person