Claims Assistant, Claims

Position: Claims Assistant, Claims Support
Manage file storage and retrieval process for closed files.
Provide various administrative support such as printing, scanning, etc.
Open new claims and assign appropriate claims adjusters.
Process, coordinate, sort and distribute incoming correspondence.
Process requests such as plate searches and Motor Vehicle Records (MVRs) to assist claims adjusters.
Identify process improvements to management.
Requirements   High School or College Diploma including business/administration training or any combination of equivalent education and experience.
Minimum of 1 year of work experience.
Ability to consistently perform at a superior level with respect to both the accuracy and volume of work completed.
Effective communications skills with an emphasis on customer service.
Strong computer skills of with standard office applications including strong data entry skills.
No Canadian work experience required however must be eligible to work in Canada.
Core Competencies  Demonstrates strong administrative capabilities, including file management, data entry, and effective communication skills. Proficient in processing claims and correspondence while identifying opportunities for process improvements.
Highest-signal resume keywords   File Management
Data Entry
Claims Processing
Customer Service
Administrative Support
ATS Optimization Keywords  Hard Skills   Data Entry
File Storage Management
Claims Processing
Correspondence Distribution
Plate Searches
Motor Vehicle Records (MVR) Processing
Soft Skills   Effective Communication
Customer Service Orientation
Industry Keywords   Administrative Support
Process Improvement
Claims Adjuster Coordination
Tools & Technologies   Standard Office Applications

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