Client Service Professional, Personal Debt Solutions

Putting people first, every day BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.
Your Opportunity  Our Mississauga office is looking for a Client Service Professional to join the Office Administration team. This is a replacement role, and the successful candidate will own the following responsibilities:
Attending to customer inquiries; whether by phone or walk-in, in a timely and professional manner
Receiving and routing calls, providing directory assistance, and directing inquiries to proper departments or individuals
Providing administrative support to the local partner and staff within the office and coordinating and scheduling meetings with clients and for office functions
Handling various administrative tasks, including but not limited to submission of invoices for payment, letters, calendar management, meeting coordination, various office duties, etc
Receiving and processing payments
Maintaining the front desk and reception area in an organized and professional manner
Sort and deliver incoming mail, cheques, and courier packages, post outgoing mail
Assisting in setting up of meeting rooms for training and various events
Maintain the appearance and cleanliness of the kitchen and meeting rooms
Ensure reception is open/closed appropriately, ensure security requirements are set each night and holidays
Providing administrative support where needed to the team including, but not limited to, document preparation, electronic filing of documents internally and externally, and maintaining a shared email inbox with another reception team.
Various other duties as required
How do we define success for your role?  You demonstrate BDO's core values through all aspects of your work:
Integrity, Respect and Collaboration. You understand your client’s industry, challenges, and opportunities; the client describes you as positive, professional, and delivering high-quality work. You identify, recommend, and are focused on effective service delivery to your clients. You share in an inclusive and engaging work environment that develops, retains & attracts talent. You actively participate in the adoption of digital tools and strategies to drive an innovative workplace.

You grow your expertise through learning and professional development.
Your experience and education  Experience in a professional reception role and general administrative duties is advantageous. A Business Diploma, Office Administration course or similar is highly regarded. Ability to stay organized within a busy work environment. Ability to support high level management demands with a strong attention to detail. Deadline and detail-oriented with the ability to work independently. Exceptional time management, organization and prioritization skills.

Ability to work with and maintain confidentiality with sensitive information. Professional demeanor. Proficiency with Microsoft Office Suite. Excellent communication and interpersonal skills. Ability to work flexible hours and overtime as needed.
The expected range of compensation for this role  The expected range of compensation for this role is $32,000-$56,000 annually.
Why BDO?  Our people-first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2026. This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences. At BDO, our people experience is guided by three core pillars—Do work with genuine care, Do what matters with purpose, and Do what’s next - shaping how we support our people, serve our clients, and grow together.

Our firm is committed to providing an environment where you can be successful in the following ways:
We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada.
We help you become a better professional within our services, industries,…