Intake Specialist for Patient Support Services

Bayshore Healthcare seeks an Intake Specialist to enhance Patient Support Services through effective administrative tasks. Your focus will be on managing client referrals and processing critical information.

This role lasts on a contract until August 2027 and involves handling all incoming PSS referrals while ensuring their accuracy. You will upload documents into CRM, liaise with nursing teams for visit scheduling, and respond to inquiries via program distribution. Your efforts will bolster Bayshore's mission to deliver compassionate healthcare services.

Key Responsibilities:

• Check incoming referrals for accuracy and completeness

• Enter referral information into CRM system

• Follow-up on nurse visit scheduling

• Upload post-visit reports into CRM

• Maintain up-to-date files and records

Requirements:

• College or university education or equivalent work experience

• Two years of recent customer service experience

• Familiarity with Client Management Software

• Experience in Care environments is essential

• Strong IT and communication skills

Play a pivotal role in supporting patients and teams at Bayshore Healthcare.
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