Bilingual Site Management Associate I

Compensation: CAD 60000 - CAD 72000 - yearly
Company Description  We are the company that cares – for our staff, for our clients, for our partners and for the quality of the work we do.

A dynamic, global company founded in 1995, we bring together more than 3,200+ driven, dedicated and passionate individuals. We work on the frontline of medical science, changing lives, and bringing new medicines to those who need them.

Job Description   Hybrid role in Mississauga, ON, Canada
Site Management   Ensures exchange of information and documentation with sites and vendors
Ensures order, receipt, inventory storage, distribution, return/recall and reconciliation of clinical supplies
Ensures regulatory and ethics committee submissions and notifications
Ensures proper administration of sites and vendors payments
Coordinates preparation for and follow-up on site, TMF and systems´ audits and inspections
Reviews and coordinates site-specific query resolution
Reviews and coordinates site-specific EDC completion and provides the site Monitor with regular updates on the completion status
Other Communication   Exchanges information and documentation with other departments
Supports the organization of internal team meetings including preparation of agendas and minutes
Supports the organization of Investigator Meetings
Maintains study-specific and corporate tracking systems
Serves as the sites’ primary contact point
Serves as the primary sites’ contact point for vendors, study supplies, and access management
Ensures communication between the sites and off-site facilities
Training   Arranges and tracks initial and on-going project training for site teams in all vendor-related systems
Provides training in courier management and study supplies ordering to the site team
Document Management   Checks the TMF on a site and a country level regularly and files pending documents
Prepares, distributes, and updates Investigator Site Files (ISF) and ISF checklists
Provides Monitors with ISF documents to be filed in the ISF prior to each monitoring visit
Revises and checks translations status
Safety Management   Ensures propersafety information flow with the investigative sites.
CTMS Management   Updates CTMS with lacking project information
Assists the Monitors in their prompt completion of all subject event and site event information in CTMS
Assists the Monitors in their meeting deadlines for site visits, visit reports and visit letter dates information recording in CTMS
Tracks the resolution status of site issues and action items in CTMS
Ensures that pre-study testing (dummy scans, MRI/CT qualification questionnaires, test ECGs, etc.) of local site facilities is completed
Tracks vendor-related supplies (lab kits, ECG electrodes, CDs for scans, etc.) on a site level
Other departmental assignments, as necessary
Qualifications  College or university degree or an equivalent combination of education, training and experience that presents the required knowledge, skills and abilities is considered sufficient.
Minimum 2 year experience within the clinical research industry, corporate or academic environment where administrative experience and technical skills have been gained.
Basic proficiency in MS Word.
Basic proficiency in MS Excel.
Basic proficiency in MS Outlook.
Basic proficiency in MS Power Point.
Proficiency in English and French is mandatory.
Knowledge (following proper training) of applicable software and project specific systems.
Basic typing skills in English (min. 40 words per minute)
Additional Information  All your information will be kept confidential according to EEO guidelines.

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