Senior Product Manager

Position

Product Owner

Banking

Hybrid in Toronto ON (4 days in a week)

Product Management, Capital markets

• Customer Needs:
  Conduct research and analysis to develop a profound understanding of customer needs, pain points, and potential opportunities.
• Market Trends/ Vendor Landscape:
  Have expert knowledge of different vendor products, which are the leaders, and what they offer. Understand the key industry trends.
• Ideation:
  Develop ideas/opportunities to improve the product through systematic client research, ideation workshops, etc.
• Feature Evaluation & Prioritization:
  Evaluate and prioritize ideas – leveraging a scientific, data, and evidence-driven approach (e.g., simple experiments, low fidelity mockups).
• Market Research and Competitive Analysis:
  Conduct market research and analyze competitors to identify opportunities and threats.
• Stakeholder and Customer Feedback:
  Gather and incorporate feedback to refine product ideas and priorities.
• Feature Requirements:
  Work with end users, dev leads, UX/UI designers, and other stakeholders to define user journeys, mockup screen designs, and elaborate requirements so that the engineering team has the information needed to successfully implement.
• Engineering Acceptance:
  Walk the engineering team through recent functional requirements (e.g., screen designs, workflows). Address questions and make clarifications/changes as needed. Engineering is empowered to reject any features where requirements are unclear.
• Engineering Support:
  Be on hand to respond to developer queries as they arise (in standups, through Slack, etc.). Make sensible choices and validate assumptions.
• Delivery Management:
  Ensure timely delivery of product milestones, coordinating efforts across teams.
• Dependency Management:
  Manage dependencies with enterprise partnerships, such as Lumina, to ensure smooth integration and collaboration.
• Quality Assurance:
  Conduct testing to confirm that completed work meets specifications.
• User Validation:
  Test new features with clients. Did we hit the bullseye the first time (unlikely)? How might we improve?
• Analytics:
  Monitor data to see how clients are using/adopting the new feature.
• A/B Testing:
  Use A/B testing where possible to validate the impact of new features and compare them against baseline performance.
• UAT Management:
  Oversee User Acceptance Testing (UAT) to ensure that features meet client expectations before release.
• Cross‑Team
  
  Collaboration:
  
  Collaborate with engineering, design, marketing, and other teams to ensure alignment on product goals and execution.
• Stakeholder Management:
  Communicate product vision, strategy, and progress to business stakeholders, ensuring alignment and buying.
• Client Engagement:
  Regularly engage with clients to gather feedback, understand their needs, and ensure they feel heard and valued.
• Automated Process Improvements:
  Identify opportunities to automate workflows and processes to improve efficiency and scalability.
• Data Workflow Management:
  Ensure smooth and accurate data flow between systems, enabling seamless product functionality and client satisfaction.
• UI/UX
  
  Collaboration:
  
  Partner with UX/UI designers to enhance the user interface, ensuring it is intuitive, user-friendly, and aligned with client needs.
• User Journey Optimization:
  Continuously refine user journeys to minimize friction and improve the overall product experience.
• Process Optimization:
  Identify and implement process improvements to enhance efficiency and effectiveness.