Field Service SAP Contract Administrator

Join Dematic in Mississauga as a Field Service SAP Contract Administrator. This full-time role focuses on contract management and operational leadership in service delivery, ensuring customer satisfaction.

As an SAP Contract Administrator with over 5 years of experience, you'll manage customer contracts, warranties, and facilitate field service operations.

Your role is to guarantee contract compliance and accurate billing while collaborating with cross-functional teams. This position plays a key part in effective service business execution and high-quality customer service.

Key Responsibilities:

• Maintain and govern customer contracts in SAP S/4

HANA

• Verify and activate warranties per contractual agreements

• Schedule field service resources and manage service requests

• Review service contracts for accuracy in billing and structure

• Support monthly financial activities and costing verification

Requirements:

• Bachelor’s degree in Business or related field

• 5+ years in contract management or field service

• Experience with SAP S/4

HANA and service operations

• Strong planning, prioritization, and communication skills

• Excellent attention to detail with process rigor

Enhance contract and warranty management skills while delivering exceptional service support with Dematic.
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