Program Assistant Program

Job Description

Posted Thursday, May 28, 2026 at 4:00 a.m.

Job Title: Program Assistant
Location: Mississauga
Term: June 29, 2026 – August 21, 2026

ACCES is seeking Program Assistants to work at six (6) of our locations:
Scarborough, Toronto, Markham, Newmarket, Mississauga, and Brampton. Please indicate your preferred location when applying. This position is fully onsite.

ACCES is recruiting youth/students in the field of Community & Employment Services, Career & Work Counseling, Social Work, Immigration & Settlement, Project Management or Marketing.

• Deliver client support services, with a focus on fostering inclusivity and accessibility for under-served and equity-deserving communities, including individuals facing employment barriers, racialized groups, and ODSP clients.
• Assist with online client flow, ensuring smooth navigation and accessibility across ACCES services.
• Support the organization of community events at ACCES sites, including those hosted by Employee Resource Groups (ERGs) such as BACC (Black Action Coalition for Change), SOMOS (Latin and Hispanic ERG), Pride A+ (2
  
  SLGBTQIA+ group), SAGE (South Asian Growth and Empowerment), MENA (Middle Eastern & North African), & ESAE (East & South East Asian).
• Support the coordination of guest speakers for mentoring sessions, panel discussions, and networking events.
• Collect, organize, and securely maintain client forms, ensuring data accurately reflects the diversity of clients served for reporting and evaluation purposes.
• Update client information as required, in alignment with both internal and external requirements.
• Assist with outreach to employers and community partners serving people with disabilities, underrepresented groups, and racialized communities to expand program reach, address systemic employment barriers, and raise awareness of ACCES programs.
• Collaborate with staff to ensure client needs are addressed with tailored support, making programs accessible to individuals facing employment barriers.
• Support project and program managers with daily administrative tasks.
• Provide support to staff in Marketing, Online Services, and other areas to promote equitable and inclusive program delivery.
• Promote ACCES services to employers and community partners through telephone campaigns.
• Perform other duties as assigned.

• Superior customer service skills (minimum of 1-year customer service experience preferred)
• Pursuing or completed post-secondary education in one of the following fields is preferred:
  Community & Employment Services, Career & Work Counseling, Social Work, Immigration & Settlement, Project Management, or Marketing.
• Must not be a client of ACCES, or a relative of an employee of ACCES
• Some experience in an administrative setting is an asset
• Previous work or volunteer experience working in a community-based setting is an asset
• Excellent written and verbal communication skills
• Demonstrated ability to work and co-operate in a team
• Strong time management and multitasking skills
• Strong computer and digital skills – MS Office and troubleshooting

• Must be between 15-30 years of age, at the start of the funded position.
• Must be a Canadian Citizen, permanent resident, or someone to whom Refugee Status has been granted/conferred.
• Have a valid SIN
• International students, and those who are here in Canada on a work, youth, or visitor visa/permit are not eligible for the program.

• Placement runs for 8 weeks:
  June 29, 2026 – August 21, 2026
• Pay Rate: $18.50 per hour – 35 hours per week

ACCES Employment is committed to equity, diversity, and inclusion in our workplace and in our recruitment processes. We encourage applications from members of all racialized groups, gender identities and sexual orientations, Indigenous persons, and persons with disabilities.

Equity, Diversity, and Inclusion are central to our mission, values, and operations. We foster an inclusive workplace where every employee feels a sense of belonging. Our diverse team generates innovative solutions to complex challenges, supporting our vision for an inclusive labour market in Canada. We recognize the value of workplace diversity and leverage it to develop services that meet the broad needs of our clients.

Through partnerships and effective service delivery, ACCES promotes equity for marginalized populations.

Accessibility and Accommodation: ACCES Employment is also committed to developing inclusive, barrier-free selection processes and work environments. Please advise our HR representative or hiring manager of any accommodation measures that are required. Information received relating to accommodation measures will be addressed confidentially.