Program Coordinator; Talent Pool

Position: Program Coordinator (Talent Pool)
Job Description
The Program Coordinator will join a team of professionals working in a fast paced, team environment. The Program Coordinator facilitates and manages various processes (client specific) within the contingent worker lifecycle from onboarding through offboarding. The Program Coordinator also provides first level customer support to Hiring Managers and suppliers.

Responsibilities

Assist Hiring managers, Staffing Specialists and suppliers during all stages of the contract labor acquisition process including but not limited to interview scheduling, onboarding, worker assignment management, time and expense management and off boarding

Document all client reported issues and track resolution through to completion ensuring a high level of customer satisfaction

Maintain and update worker assignments to reflect appropriate changes.

Provide constant communication to clients, suppliers, contingent workers and other partners via face to face meetings, email and phone

Conduct research and analysis to resolve client’s or supplier inquiries as needed

Provide program status reports to leadership as required

Monitor performance against contract SLA’s (i.e. pending end of assignments, invoicing, time and expense management and vendor compliance tracking)

Constant interaction with vendors to ensure new hire paperwork is completed in a timely manner so the contractor can start assignment on time.

Qualifications

Excellent analytical and problem solving skills

Excellent documentation and follow up skills

Strong determination to impact performance

Time Management , self-motivated and perseverance

Excellent verbal and written communication skills

0-2 or more years of staffing and/or MSP experience

Bachelor’s Degree

MS Office/Tools- advanced skills

Benefits Overview

Comprehensive health, dental, and vision insurance

RRSP retirement savings plan with company match options

Paid time off, including vacation, sick leave, and holidays

Employee assistance program (EAP)

Life and disability insurance

Professional development and tuition reimbursement opportunities

Per Salary Transparency:
The range for this position is $45k CAD + bonus.

AI Usage Disclosure
Please note that we use artificial intelligence (AI) tools to screen, assess, or select applicants for this position. These tools may analyze application materials and assist our team in identifying candidates whose qualifications best match the requirements of the role. If you have questions about our use of AI in the hiring process, or would like more information, please contact us.

At AGS, we recognize our people are our strength. We are an equal opportunity (M/F/Disability/Veterans) and consider all applications without regard to race, gender, sexual orientation, gender identity, age, color, religion, national origin, veteran status, disability, genetic information or any other status protected by applicable law. We value our people, their varying perspectives and are committed to fostering an environment where they can bring their whole selves to work.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email

Accommodati for accommodation options.

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