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SOP Excellence Lead for Last-Mile Operations
Job in
Mississauga, Ontario, C4W, Canada
Listed on 2026-08-03
Listing for:
SwiftX
Full Time
position Listed on 2026-08-03
Job specializations:
-
Business
Operations Management -
Management
Operations Management
Job Description & How to Apply Below
SwiftX in Canada is seeking an Operations Process Standardization Supervisor/Manager to design, document, and continuously improve SOPs across our delivery network. This role sits in the Operations Center and owns operational standards to ensure consistency, quality, and scalable execution.
You will translate performance data into clear procedures, lead cross-functional collaboration with stations, DSPs, customer service, and finance, and drive ongoing process improvement with KPI and SLA
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