Product Operations and Implementation Analyst

• You will be working on a flexible hybrid schedule as part of Fidelity’s dynamic working arrangement.
• Current work authorization for Canada is required for all openings.
• The work location for this role is 483 Bay Street in Toronto until approximately late 2026, when the work location will change to the new Mississauga office at 3 Robert Speck Parkway.

• You will be working on a flexible hybrid schedule as part of Fidelity’s dynamic working arrangement.
• Current work authorization for Canada is required for all openings.
• The work location for this role is 483 Bay Street in Toronto until approximately late 2026, when the work location will change to the new Mississauga office at 3 Robert Speck Parkway.

At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.

Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally.

Reporting to the Manager, Product Operations and Implementation, the Product Operations and Implementation Analyst assists Product Development/Solutions and Product Operations teams with project and product planning from an implementation and program/project management perspective.

• Assist the Project Implementation Team to work with Product Solutions/Development & Operations to create project plan and target timelines
• Share and deliver the Product Roadmap and provide updates to key business partners at FIC, FFIO, GPS, FTO, Legal, State Street, etc. as required
• Develop a project plan for project initiation deliverables (product details & approvals, completing product intake, meeting with key business partners, project planning, etc.)

• Help with Project Implementation Team to work with the PGO and I.S. Managers to plan for upcoming projects and resource requirements
• Work with other business partners (Legal, Regulatory Reporting, FTO, Compliance, FFIO, etc.) to plan for upcoming projects and key considerations
• Assist with Product initiatives and/or Fund Events that require project management expertise but where either a) a PGO project manager is not explicitly required (e.g. ETF exchange migration, ETF names changes, clearing broker onboarding etc.) or b) a PGO project manager is not available to assist
• Assist with the management of the schedule, deliverables, risks, issues, in work streams managed within the Product department

• Assist the Project Implementaaion Team and Product Solutions/Development & Operations to conduct a gap-analysis and determine the net-new requirements and their estimated timelines
• Work with the Project Implementation Team with conducting post-project review debrief and recommendations with Product Development/Solutions & Product Operations

• 2+ years of mutual fund/investment industry experience
• University degree, or equivalent work experience
• PMP designation is an asset
• Strong relationship building skills
• Effective oral and written communication skills
• Strong organizational skills and attention to detail

We believe exceptional work deserves exceptional recognition. That’s why we offer a competitive compensation package designed to support your success today—and your financial well‑being tomorrow.

For this role, your total rewards include

Base Salary and Discretionary Performance Bonus

A competitive annual range of $79,000 to $101,000 based on your experience and…