Product Manager at Swissport

Lead daily operations as a Product Manager at Swissport, ensuring top-tier customer service and safety standards. Engage with teams to meet performance objectives at our station.

As a Product Manager, you will oversee day-to-day operations while managing performance metrics in alignment with Swissport's safety and quality standards. You are tasked with fostering strong relationships with Airport Authorities and key stakeholders, while effectively managing resources to meet contractual obligations and budget efficiencies. Your leadership will motivate frontline staff and maintain adherence to company policies and labor regulations.

Key Responsibilities:

• Oversee daily operations and safety performance

• Monitor quality procedures and KPIs for compliance

• Liaise with customers and Airport Authorities

• Manage resources to fulfill contractual and budgetary needs

• Motivate and lead frontline staff for peak performance

Requirements:

• Preferred college degree

• Experience in operations leadership roles

• Background in aviation is an asset

• Strong communication skills in multicultural settings

• Proficiency in Windows Office programs

Drive operational excellence and customer satisfaction as a Product Manager at Swissport.
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