Senior Program Manager, Transformation

Job Description

What is the Opportunity?

The Insurance Strategy & Transformation team plays a crucial role in developing and monitoring strategies and driving RBC Insurance and Enterprise-wide transformation programs. As a Senior Agile Program Manager, Transformation, you will lead a portfolio of strategic and transformation programs, aligned to RBC Insurance’s strategy and business imperatives. You'll bridge strategy and execution by partnering with senior leadership across our business lines on topics ranging from product development, client experience, distribution, and operational efficiencies.

This is an opportunity to shape how RBC Insurance executes its most critical initiatives while building organizational capability for sustained strategic delivery and transformation.

What will you do?

Strategic Development, Transformation Leadership & Execution

• Support strategy development and execution engagements across multiple business domains and enterprise-wide programs
• Build executive-level strategic narratives and communications for senior leadership and C-suite audiences
• Facilitate joint planning with clients and partners across portfolio initiatives from formation through completion
• Lead effective planning and oversight to ensure successful delivery of prioritized portfolio scope while managing risk and governance expectations
• Establish initiative kick-offs, develop high-level milestone planning, and manage delivery of business readiness and enablement requirements
• Introduce agility and streamlined approaches to portfolio execution, leveraging frameworks such as Agile, iWF, and AMF methodologies
• Coach and mentor business stakeholders to align requirements and delivery approaches with organizational transformation principles

Stakeholder & Relationship Management

• Foster and maintain collaborative relationships with key internal and external stakeholders across the enterprise
• Identify resource and capability requirements for portfolio execution; resolve resource constraints and manage vendor/supplier relationships
• Provide senior management with timely updates on portfolio performance, risks, and issues
• Calibrate with Transformation Leads, Journey Leads, and Digital Product Managers and Owners to ensure alignment across all portfolio work to strategic roadmaps and OKRs

Portfolio Governance & Financial Management

• Highlight, communicate, and manage delivery risk using enterprise risk processes, agile events, and portfolio management tools (RTA, Planview, etc.)
• Support scope management, backlog refinement, and portfolio change management activities
• Manage portfolio-level financials, ensuring accurate forecasting and reporting in Planview and other systems to inform enterprise financial planning
• Monitor overall portfolio health and quality through effective status reporting and metrics

Organizational Excellence & Innovation

• Elevate performance of portfolio teams by promoting innovative methods and implementing best practices
• Demonstrate leadership, foster team collaboration, and encourage continuous improvement and innovation
• Identify missing capabilities or techniques and develop solutions to improve portfolio delivery
• Seek out industry knowledge and best practices to identify alternative approaches and solutions

What will you need to succeed?

Must-have

• 5+ years of experience in large-scale transformation, and complex program/portfolio management

• Exceptional ability to build strategic narratives and communicate them effectively to executives

• Strong project/program delivery expertise with demonstrated success in agile and traditional methodologies

• Excellent relationship management and stakeholder communication skills

• Advanced financial management and budget oversight experience

• High resourcefulness and ingenuity in solving complex organizational barriers

• Demonstrated leadership ability with strong drive to exceed expectations

Nice to Have

• 2+ years of consulting experience at a top-tier consulting or management advisory firm

• Product management or business development experience

• Background in insurance, financial services, or complex enterprise environments

• Experience with portfolio management tools (Planview, Jira, Confluence)

• Experti…