Strategic Industry Advisor, Healthcare

SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world.

Job Title:

Strategic Industry Advisor, Healthcare

Location:

Mississauga, ON (HQ)

Employment Type:

Full‑time Work Model:
Hybrid

Who We Are:

SOTI is a proven leader at creating innovative solutions that reduce the cost and complexity of business-critical mobility. Thousands of companies around the world depend on us to secure, manage and support their mobile operations. SOTI’s two decades of success has built strong partnerships with leading mobile platform providers and device manufacturers. These relationships give us unparalleled insight into new technology and industry trends before they happen.

SOTI is a proven innovator — clear vision, laser focus and a commitment to R&D has made us the market leader at delivering exciting, new business mobility solutions. SOTI helps businesses take mobility to endless possibilities. What You'll Do:
Industry Advisor will serve as a strategic advisor and subject matter expert for key industries and markets. In this role, you will provide industry expertise, market insights, and strategic guidance to customers, prospects, partners, and internal stakeholders — and partner directly with account teams to win and grow strategic enterprise business.

You will collaborate closely with Sales, Marketing, Product Management, Customer Success, and executive leadership to identify market opportunities, influence go-to-market strategies, support customer engagements, and position SOTI as a trusted technology partner within targeted industries. This role is based in Mississauga, Ontario and operates within a hybrid work environment. Responsibilities:
Act as a trusted advisor and industry subject matter expert, providing guidance to customers, prospects, partners, and internal teams. Partner with Account Executives and Sales Engineers on strategic enterprise pursuits — leading executive briefings, discovery, industry-specific value narratives, RFP and proof-of-value support, and business-case/ROI development that accelerate marquee deals. Develop and maintain strong relationships with customers, industry practitioners, partners, analysts, and key stakeholders.

Identify emerging industry trends, market opportunities, and competitive dynamics, translating insights into actionable business recommendations. Conduct customer discovery sessions, workshops, and strategic assessments to understand business challenges and identify solution opportunities. Lead solution discussions and industry-focused engagements with customers and prospects Collaborate with Product Management and Strategy teams to ensure market needs and industry insights are reflected in product direction and innovation.

Develop and support industry-focused sales plays and go-to-market strategies that drive pipeline growth and market expansion. Enable sales teams through coaching, training, and opportunity support by applying industry knowledge, content, and best practices. Create and maintain industry-specific knowledge assets, market intelligence, thought leadership content, and competitive analysis. Proactively analyze industry trends, customer needs, and market developments, and present recommendations to business leaders.

Support marketing initiatives including conferences, webinars, executive briefings, customer events, case studies, and thought leadership programs. Collaborate with Customer Success and Implementation teams to support solution adoption and value realization. Document customer business challenges, proposed solutions, business outcomes, and return on investment opportunities. Maintain market intelligence, opportunities, and…