Credit and Collections Analyst

Who is Mother Parkers?
We are one of the largest tea and coffee manufacturers in North America, with a mission to create a better beverage experience for our customers. As a leading customer solutions provider to some of North America’s largest retailers and food service chains, we use state-of-the-art technology and new product innovation to help our customers grow their business and deliver superior products to their clientele.

Our team of coffee and tea experts are deeply passionate about what we do, proud of our 100+ years of business success, and excited about building a future with endless possibilities. Come join our team and work among the best, collaborate with high performers, and contribute to challenging work every day!

The Role
Responsible for evaluating customer creditworthiness, managing accounts receivable, managing deductions and ensuring timely collection of outstanding balances and deduction repayments while minimizing financial risk.

What you get to do

Analyze customer credit applications and financial data to set or recommend credit limits

Monitor accounts receivable aging and follow up on past‑due accounts including daily AR balancing

Manage daily deduction process, including clearing, approvals, and collections of repayments

Manage daily bank deposit cash applications and balancing, assessing credit risk and recommending actions such as credit holds or escalations including accurate coding of operational and trade deductions

Collaborate with sales, customer service, and finance teams to balance risk and customer relationships including collections of past‑due invoices and deduction repayments

Manage and monitor daily invoice runs for continuity and accuracy, including ad hoc manual invoice requirements

Analyze monthly credit and deduction reporting requirements, which includes reports on credit exposure, collection performance, delinquency trends, trade deduction and write‑off analysis

Ensure compliance with company policies and applicable credit, deduction and collection regulations as well as other duties as required

What you bring to the role

Post secondary education in accounting, finance or business, or equivalent combination of education and experience

3‑5 years’ experience in collections and deductions, preferably in a manufacturing environment

Proficiency in ERP systems (Microsoft D365), Excel and reporting dashboards (PowerBI)

Experience in credit analysis, trade deduction, collections, or accounts receivable

Effective verbal and written communication with internal teams and external customers

Attention to detail and ability to manage multiple priorities and meet deadlines in a fast‑paced environment

Strong analytical and problem‑solving skills

What we offer you

Competitive total rewards package – health benefits coverage on day 1, employer‑matched retirement savings plans, optional health or wellness spending accounts

Employee discount program on our coffee and tea products

Annual safety shoes program – your safety is our #1 priority

Tuition assistance program – we value continuous learning and self‑development

The hiring range for this position is $65,000 – $72,000

Mother Parkers is committed to providing accommodation for persons with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process.

#J-18808-Ljbffr