Senior Accounts Receivable Specialist

Position Title:

Senior Account Receivable Specialist

Department:  Finance

Status:  Full-time/Permanent

Reports to:

Accounting Supervisor

Compensation:  $60,000 to $75,000

About Salary Range:  This is an active permanent opportunity, and we are looking to welcome a long‑term team member who is eager to grow and make an impact.

Vacancy Status:  This posting reflects an active opening, and we are currently seeking qualified candidates.

Start Date:

ASAP

Position Overview
The Senior Accounts Receivable Specialist plays a key role in ensuring timely and accurate processing of customer payments, maintaining financial records, and supporting the overall health of the company’s receivables. This position requires strong attention to detail, excellent communication skills, and the ability to work collaboratively across departments to resolve issues and maintain positive customer relationships.

Key Responsibilities

Investigate and resolve major unapplied payments, credits, and discrepancies, coordinating with the Sales and Logistics team as necessary.

Reconcile customer statements and follow up with customers on any overdue invoices and request necessary documentation to clarify deductions.

Mentor and support other AR team members on monitoring outstanding balances and following up on overdue accounts.

Collections & Dispute Resolution

Conduct daily follow‑up work for overdue accounts.

Own the end‑to‑end dispute process, coordinating with internal departments to validate or challenge deductions.

Escalate chronic or complex accounts to management.

Maintain accurate notes on all client interactions.

Reporting & Support

Provide actionable weekly activity summaries and outstanding balance reports.

Provide bi‑weekly updates on outstanding disputes to keep management informed of potential financial impacts.

Track and report on key performance indicators related to receivables.

Recipe for Success

Post‑secondary education in Accounting, Finance, or a related field (required)

7+ years of progressive experience in Accounts Receivable, preferably in a mid‑to‑large organization.

Advanced working knowledge of Microsoft Excel (pivot tables, VLOOKUP/XLOOKUP, reconciliations) and Microsoft Word

Hands‑on experience with Quick Books and ERP systems (Net Suite, SAP, Oracle, or similar) strongly preferred

Proven ability to manage high‑volume AR portfolios, complex reconciliations, and multi‑customer accounts

Strong understanding of credit management, collections, aging analysis, and cash application

Experience partnering with Sales, Customer Service, and Finance to resolve discrepancies and improve cash flow

Excellent communication, negotiation, and stakeholder‑management skills, especially when handling escalated accounts

Highly organized with the ability to prioritize competing deadlines in a fast‑paced environment

Detail‑oriented mindset with strong analytical and problem‑solving capabilities

Ability to work independently while also mentoring junior AR team members and contributing to process improvements

Exceptional attention to detail and accuracy

Experience with data analysis and information management

Clear, professional written and verbal communication

Why join The Crump Group?

Employee Assistance Program

Porkopolis Discount Program

Tuition Reimbursement Program

Employee Referral Bonus Program

Free Onsite Parking

Casual Dress Code

Social Club Committee

Anonymous Employee Engagement Surveys

Safety Shoe Reimbursement

Dog‑Friendly Office

The Crump Group is committed to equity, inclusion in employment and diversity. We celebrate diverse perspectives and you will be part of building a more diverse workforce to enhance our competitive position and enrich our culture. The Crump Group will provide an inclusive and barrier free recruitment process to applicants with accessibility needs in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA).

If you require a disability‑related accommodation during this process, please inform The Crump Group of your requirements.

In compliance with Ontario’s Bill 190, we confirm that this posting represents a current, existing vacancy. This job description may be amended at any time.

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