Finance Collections Coordinator

Become a key player in the Collections team at the City of Mississauga. As a Finance Collections Coordinator, you will handle municipal accounts while providing excellent customer service in a hybrid work environment.

Reporting to the Supervisor, Collections, this position requires a minimum of four years of experience in customer service and collections. You will be responsible for managing delinquent accounts, preparing financial analyses, and maintaining regular updates on accounts receivable.

Your role will involve collaborating with key stakeholders and negotiating payment arrangements while managing sensitive issues with tact and diplomacy.

Key Responsibilities:

• Identify delinquent accounts and execute collection strategies

• Provide quality customer service to internal and external inquiries

• Prepare financial correspondence and documentation

• Negotiate payment arrangements on overdue accounts

• Oversee annual audits and manage collection-related processes

Requirements:

• Post-secondary degree in finance, accounting, or business

• Minimum four years of relevant experience in collections

• Knowledge of municipal taxation and legislation

• Proficient in MS Office and relevant financial software

• Strong analytical and communication skills

Utilize your experience in finance and customer service to strengthen the City of Mississauga's collections efforts.
#J-18808-Ljbffr