Branch Manager

As an Advice Centre Manager, you'll manage your branch and play a strategic role by guiding your team and helping each member achieve their objectives. With an approach focused on listening and daily coaching, you can help them develop professionally while ensuring the Bank's vision is applied. You'll be a driving force in the group's success by creating an environment that encourages everyone to perform and develop.

The role involves coaching banking advisors, inspiring and motivating the team, ensuring smooth operation, promoting the advisory approach, ensuring compliance with identification and privacy standards, proactively identifying workforce needs, supporting canvassing activities, and representing the bank professionally.

• Coach banking advisors and support them daily and in their career path to help them reach their full potential.
• Inspire and motivate the team by fostering a climate conducive to commitment and excellent service.
• Ensure the smooth operation, synergy and performance of your Advice Centre by encouraging operational excellence and high‑quality advice.
• Promote and foster the advisory approach of the banking advisor model.
• Ensure compliance with identification, security and privacy standards to protect client and banking data and manage risk.
• Proactively identify workforce needs, analyse gaps between current and future resources, and develop an action plan to address them.
• Support and coach the team in canvassing activities and making proactive contacts.
• Represent the bank professionally with clients and external candidates.

• Bachelor's degree and 7 to 10 years of experience.
• Be a mutual fund representative (MFR).
• Be a Branch Compliance Officer (BCO).
• Extensive experience in team management and coaching.
• Expertise in banking services, the advisory approach and business development.
• Knowledge of financing, investment and insurance services offered in a bank.
• Ability to motivate a team and manage change.
• Ability to understand a problem and implement effective solutions.
• Ability to work in collaboration with various internal and external partners.

• Competitive compensation.
• Health and wellness program, including many options.
• Flexible group insurance.
• Generous pension plan.
• Employee Share Ownership Plan.
• Employee and family assistance program.
• Preferential banking services.
• Involvement in community initiatives.
• Telemedicine service.
• Virtual sleep clinic.

This position requires you to be present at the branch to meet operational needs. The bank offers flexible working conditions, including various schedules to support work/life balance and flexible time off.