Events Manager

Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As an  Event Manager , you’re not just overseeing all aspects of event planning and execution – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here’s what you’ll do during a typical day

Execute high-quality events:  Manage event documentation, facilitate seamless transitions from Sales to service, and serve as the primary client contact on property to ensure smooth execution, proactive issue resolution, and an exceptional event experience

Maximize revenue opportunities:  Identify upsell opportunities and recommend enhancements to increase contract value and elevate the guest experience

Build client relationships:  Establish and maintain strong communication with clients throughout the event lifecycle to manage expectations, ensure satisfaction, and drive repeat business. This includes meeting with clients in person at the hotel, in their office, when in house and via telephone and Teams calls.

Guide team performance:  Communicate client requirements, provide direction, and offer feedback and coaching to ensure consistent, high-level service

Support the sales process:  Participate in client site visits and pre-event meetings; demonstrate product knowledge and assist in shaping event solutions that align with client needs

Solve problems in real time:  Apply sound judgment to resolve guest concerns, negotiate service adjustments, and address issues calmly and efficiently under pressure

What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of  Hospitality . Acting with  Integrity  and always doing the right thing. Inspiring others through  Leadership . A belief that  Teamwork  drives the best outcomes. A sense of  Ownership  and accountability. And a focus on the  Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

These are the skills that we believe will make you successful

Able to develop positive working relationships at all levels

Create a positive image

Good personal presentation

Good understanding of C&E business

Previous experience working in an Event Planning Environment

Good organization skills

Able to ‘close’ a sale

Previous experience in a Sales environment – either proactive or reactive

This job is posted for an existing vacancy.

Accessibility and Equal Opportunity
Hilton Mississauga/Meadowvale welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Accessibility Hilton Hotels and Resorts are committed to providing equality of services, access to facilities for all our guests. For more information on this hotel's Accessibility for Ontarians with Disabilities (AODA) policy and plan, please contact the hotel at AODA or call
-AODA.

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How We’ll Help You Thrive
At Hilton, we don’t just offer jobs—we provide careers built on support, growth, and exceptional benefits that empower you to Thrive personally and professionally. We’re proud to invest in our Team Members’ mental and physical wellbeing, ensuring they feel valued and supported in an inclusive and diverse environment.

Benefits
When you join Hilton, you gain access to unmatched perks and benefits, including:

Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program

Mental wellbeing resources – Your health comes first. Eligible Team Members receive free counseling and support through our best-in-class Employee Assistance Program (EAP)

Generous paid time off (PTO) – Recharge, relax, and take time for what matters most

Pension and RRSP plans – We’ve got your future in mind with retirement plans that help you grow your savings

Discounts and perks through Perkopolis– Enjoy exclusive savings…