Full-Time Front Desk Agent Role

Be the welcoming face of our hotel as a Full-Time Front Desk Agent. If you possess a friendly demeanor and thrive in customer service, we want to hear from you!

Join an amazing team where your primary responsibility will be to greet and register guests, ensure smooth check-ins, and answer inquiries about hotel services. This full-time position offers 35-40 hours per week and is perfect for candidates with a knack for hospitality and a cheerful personality.

Key Responsibilities:

• Greet guests courteously and promptly

• Register guests using the in-house reservation system

• Answer guest inquiries via phone, email, and in person

• Handle complaints professionally using recovery guidelines

• Maintain cleanliness and organization of the front desk area

Requirements:

• Minimum Grade 12 education; higher education preferred

• Experience in customer service or hospitality

• Strong communication skills for team collaboration

• Ability to stand for up to 6 hours during shifts

• Capacity to lift up to 50 pounds and fulfill physical tasks

Bring your friendly service and hospitality skills to our front desk team!
#J-18808-Ljbffr