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AI-Driven Learning & Quality Enablement Leader
Job in
Mississauga, Ontario, C4W, Canada
Listed on 2026-08-01
Listing for:
Community Trust Company
Full Time
position Listed on 2026-08-01
Job specializations:
-
Management
Change Management, AI Business & Operations
Job Description & How to Apply Below
Questrade Financial Group is hiring a Senior Manager, Learning, Quality & Enablement to lead design, delivery, and continuous improvement of learning programs and service quality across Sales & Service. This role guides training efforts for specialist operations, equips leaders with coaching tools, and leverages AI to enhance program impact and measurement.
You will supervise trainers, collaborate across departments, and use data to demonstrate improvements in employee performance and customer
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