Senior Customs Operations Leader at Maersk

Shape the future of customs operations at Maersk Canada as a Senior Leader, managing a dedicated team of over 40 professionals to enhance service delivery and efficiency.

In your role as Area Head of Customs Product & Operations, you will aim to stabilize and grow operations while maintaining a strong focus on customer relationships. You will manage P&L and drive operational efficiency, ensuring compliance and promoting a culture of high performance within your teams. Your extensive leadership experience in customs brokerage will be crucial in this position.

Key Responsibilities:

• Lead P&L management for Maersk Customs Canada

• Champion service quality and compliance standards

• Drive strategic growth in partnership with sales teams

• Enhance customer satisfaction and retention efforts

• Oversee team performance management and KPIs

Requirements:

• BA in a relevant discipline preferred

• Required Licensed Customs Broker status

• 10–15+ years in customs brokerage leadership roles

• Experience in leading large teams

• Strong knowledge of customs regulatory challenges

Transform the customs brokerage landscape at Maersk Canada with your leadership and expertise.
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