Sales Consultant

Base pay range  CA $90,000.00/yr - CA$/yr

Who We Are  Spence is proudly a Canadian‑founded company. Starting out in 1978 in Vancouver, BC we have a 46+ year history creating unforgettable experiences for our customers through the Spence Experience. Our people are the center stone of our business, bringing our vision to life for every customer each day. We foster a culture where our people are empowered to be as successful as possible and are provided with all the necessary tools, resources and support to create the life they love!

What We Offer

Competitive and lucrative compensation packages with no earnings cap on commissions.

Investment in diamond education programs and training.

Generous employee, friends & family discounts on our products.

Special gifts to celebrate employee work anniversaries, birthdays and personal milestones.

Hands‑on training and support and access to Learning Management System modules and resources.

Weekly/Monthly sales contests with meaningful prizes.

Regular team‑building events and activities.

Opportunity to grow within the company.

Continuous on‑the‑job training, support and mentorship.

THE ROLE
At Spence we do things differently—our business is engagement rings, but at the heart of it all we are a professional sales organization. As a Diamond Consultant you lead our customers through our unique Spence Experience. Reporting to the Store Director, you are the product expert our customers can trust as they navigate this special and exciting time in their lives.

You will learn everything you need to know about diamonds and the Spence way of doing business.

A day in the life, AKA how our Diamond Consultants shine bright in their role

Guide clients through our unique Spence Experience.  You help customers find a perfect diamond or product that represents their love.

Own the stage!  You deliver our diamond presentation, educate and empower customers, and offer tailored solution proposals.

Stay on top of your game.  You practice sales activities to sharpen your skills, setting you up for success.

Exceed your targets.  Your rigor, drive, dedication and passion keep you at the top of the performance leader board. You bring your A‑game every day and unlock unlimited earning potential.

Build lasting client relationships.  You follow up, nurture your book of business, and keep the conversation going with customers—whether in‑store, over the phone, or via email.

Be a product expert.  You learn everything about diamonds and our 2500+ style catalog, with the training, support and education we provide.

Be a team player.  You embody Spence’s core values—respect, integrity, accountability, transparency, quality and passion—by living them every day in your role.

Qualifications

Minimum 2 years of experience with a proven track record of meeting or exceeding sales targets regularly. Ideally, you’ve worked in a highly competitive professional sales environment.

Strong communicator with respectful, professional verbal and written communication skills.

Positive attitude, optimistic and able to build connections with people.

Exudes confidence that instils trust in our customers.

Goal‑oriented—motivated by company and/or personal goals (quota, revenue, gross profit, sales activity).

Brings the perfect balance of competitive nature and team spirit. You love to win, but you play by the rules and never compromise integrity or respect.

Problem solver—identifies client needs/wants/problems and directs the sales message to the service offerings and solution proposal.

Proactive—actively looks for opportunities for sales leads and prospects, comfortable with follow‑up protocols.

Compensation
Total earnings for this role typically range from $70,000 to $100,000+. Our Diamond Consultant compensation plan consists of base salary, commissions and annual bonuses. Our starting base salary is $50,000 annually, on top of which our sales teams receive commissions on each sale. Compensation plans are established based on the geographic work location and market standards for the applicable position.

Work schedule
As a full‑time position, availability is required to work weekdays, weekends and evenings on a rotating schedule, as we are open seven days a week.

About the application
Think you’ve got what it takes to be Spence’s next sales superstar? We’d love to hear from you! Although there is no immediate vacancy associated with this posting, if your experience matches what we’re looking for we encourage you to apply. We’ll reach out as roles become available. We do not use artificial intelligence (AI) to screen, assess or select candidates at any stage of the hiring process.

Seniority level
Associate

Employment type

Full‑time

Job function
IT Services and IT Consulting

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