Senior Key Account Manager Job Mississauga area,Ontario Canada,Sales

Senior Key Account Manager

City:
Mississauga

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Sales Team

Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online. Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success.

We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development.

About the role

As a Senior Key Account Manager with Reckitt, you’ll have the freedom to succeed.

Reckitt is more than a company. We’re a growing community of over 40,000 diverse, talented entrepreneurs – driven by our purpose to protect, heal and nurture in the relentless pursuit of a cleaner healthier world. We work each day to ensure that access to high quality hygiene, wellness and nourishment is a right, not a privilege. Drawing on each other’s skills, working together and putting consumers and our people first, we strive to give each and every team member the Freedom to Succeed.

To make this happen, we’ve created an environment where curiosity is encouraged, ideas are embraced, and ownership is given. Opportunities are everywhere, and ambitions grow. We are an organization that strives for excellence every day, serving our consumers and customers in a better way each day.

Salary Range: $116,000 - $155,000

Your responsibilities

Revenue & Strategy: Own e-commerce P&L, forecasting, and growth plans aligned to revenue targets. Deliver performance insights to leadership.

Performance Marketing: Partner with Media, Brand, and CX teams to optimize channel mix, campaigns, and ROI.

E-Commerce Optimization: Lead marketplace operations (Amazon 1P/3P), promotions, and conversion optimization initiatives.

Lifecycle & Retention: Drive repeat purchase and customer lifetime value through pricing, promotions, and performance tracking.

Retail & Digital Growth: Collaborate with retail partners to enhance digital shelf performance and support joint initiatives.

Leadership: Lead and develop a high-performing team, managing agencies and ensuring strong execution.

The experience we're looking for

Educational Background:
Bachelor’s degree in business, Marketing, Digital Commerce, IT, or related field; MBA preferred.

Professional

Experience:

5–10+ years in e-commerce management, digital marketing, or online sales, preferably within FMCG or consumer-focused industries. Prior experience managing Amazon is highly desirable.

Business

Skills:

Strategic and innovative thinking, commercial acumen, data analysis, project management, leadership, persuasive selling, proficiency with digital marketing tools, e-commerce platforms, and analytics.

Interpersonal Abilities:
Leadership, objection handling and negotiation, influencing, collaboration, and stakeholder management skills. Ability to coach and lead a team to deliver growth.

Advanced computer skills (Microsoft office, data transfer and data base)

The skills for success

Key Account Management, Account Management, Ecommerce, Analysing sales and Ecommerce data, Field sales;
Field sales management, Leadership skills, Consumer Insights;
Shopper Insights;
Customer Insights;
Category Analysis, Collaboration and partnership skills;
Influencing, Consultative Selling, Customer strategy;
Channel strategy, Sales strategy development, Perform product planning, Business accumen; financial accumen, commercial accumen, Sales negotiation, P&L Management, Strategy Execution, Operational Excellence.

What we offer

With inclusion at the heart of everything we do,…