Senior Product Manager, ECOMMERCE

About Us

Dutch Vet is transforming veterinary care by making expert treatment accessible anytime, anywhere. Our mission is simple: help every pet live their happiest, healthiest life by connecting pet parents with licensed vets through seamless virtual visits.

We’re the only veterinary telemedicine service that can diagnose, prescribe, and ship medications directly to customers in most states. For less than $100 per year, Dutch offers real relief and convenience for pets and their families.

As one customer put it: "Dutch was the only site that would diagnose and prescribe meds as well as ship the meds."

Here’s what other customers have said about Dutch Vet:

"The easiest vet visit you’ll ever have."

"More thorough than my in-person vet."

"No nonsense, quick, easy and friendly veterinarian. Much cheaper than our regular local vet that couldn’t get us in. So glad I found Dutch!"

Backed by world‑class investors including Forerunner Ventures, Eclipse Ventures, and Bling Capital, our team is made‑up of successful startup founders (Hims, Plush Care, Nasty Gal) with expertise in scaling enterprises (Trip Advisor, Walmart, BARK). Featured in Tech Crunch, Forbes, Wired, and Axios, Dutch is setting the standard for quality, accessibility, and compassion in pet care.

We are hiring a Senior Product Manager‑Ecommerce to own and grow Dutch’s e‑commerce business — spanning both prescription and non‑prescription products. This is a senior role with broad scope: you will set the strategy, identify the highest‑value opportunities, determine what it takes to deliver on them, and work collaboratively across the organization to make it happen. You will have enormous latitude to define what this business becomes.

You are a natural opportunity‑spotter: you see gaps in the market, ask what it would take to capture them, and rally the right people to get it done. You will also lead the complete reimagination of our product storefront — a greenfield effort that requires deep e‑commerce expertise, strong commercial instincts, and tight collaboration with design, product management, and engineering.

Our unfair advantage is our data. Dutch’s EMR and vet‑issued recommendations give us unparalleled insight into what individual pets need — spanning everything from prescription medications to everyday wellness products — enabling a personalization engine no traditional pet retailer can replicate. You will work closely with our AI team to translate that data advantage into highly relevant, high‑converting product and prescription recommendations for every pet parent on our platform.

• Own the full P&L for Dutch’s ecommerce business — across both prescription and non‑prescription products — setting targets, tracking performance, and driving accountability across revenue, margin, and profitability.
• Proactively identify the highest‑value opportunities for product sales — assessing market signals, platform data, and customer needs — then determine what is required to pursue them and drive cross‑functional execution to deliver.
• Define and evolve the product assortment strategy across both prescription and OTC categories — balancing pet‑health relevance, commercial potential, and brand trust.
• Monitor market trends, competitor moves, and emerging product categories to keep Dutch ahead of the curve.
• Partner deeply with Dutch's AI team to build a personalized product recommendation engine grounded in our EMR data and vet‑issued insights — creating experiences no traditional retailer can match.
• Define the data inputs, recommendation logic, and feedback loops needed to surface the right products to the right pet parents at the right moment.
• Champion a data‑first culture across the commerce business: use analytics to prioritize, test, learn, and iterate quickly.
• Lead the full reimagination of Dutch’s product storefront — from concept through execution — partnering closely with our Creative Director, UX Lead, and Engineering team to build an experience that is both vet‑credible and commercially effective.
• Own the merchandising strategy: curate and manage product collections, design promotional calendars, and think holistically…