Sales Manager Store

Drive sales excellence at Michaels as a Sales Manager in Mississauga, Ontario. This role focuses on enhancing the customer experience while overseeing operations and leading a motivated sales team.

Michaels is seeking a Sales Manager with over three years of retail leadership experience. You will guide the team in adherence to SOPs, ensuring compliance and optimal customer interactions. This role emphasizes effective coaching, execution of brand standards, and continuous sales improvement across departments.

Key Responsibilities:

• Lead adherence to corporate policies and procedures

• Model best-in-class customer service selling behaviors

• Oversee point-of-sale systems for smooth transactions

• Promote Loyality Rewards Program to enhance customer retention

• Train and develop team members across various functions

Requirements:

• Minimum of 3 years retail leadership experience

• Strong capability in coaching and team development

• Ability to lift up to 50 pounds regularly

• Proficient in sales operations and customer engagement

• Flexible availability including nights and weekends

Lead and inspire a high-performing team at Michaels to enhance customer satisfaction and drive sales in Mississauga.
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