Manager, Sales

Position: Renewals Manager with SOTI
Join SOTI as a Customer Relationship and Renewals Manager in a hybrid role located in Mississauga. Leverage your B2B sales experience to drive customer satisfaction and revenue growth.

As a key member of SOTI, you will be responsible for managing customer accounts, ensuring their needs are met, and maximizing the potential of each relationship. This role focuses on communicating effectively with clients, understanding SOTI’s technology, and developing strategies to increase account value. You will also collaborate closely with cross-functional teams to deliver effective sales campaigns.

Key Responsibilities:

• Serve as primary contact for clients and prospects

• Manage all customer accounts to grow value

• Meet business renewal targets and upsell products

• Collect and relay customer insights to relevant teams

• Plan and execute targeted sales campaigns

Requirements:

• 1+ years B2B sales or renewals experience

• Strong phone presence and customer interaction skills

• Proficient in communication and computer skills

• Team-oriented mindset in a fast-paced setting

• Passion for technology and willingness to learn

Become a crucial part of SOTI's growth and help elevate customer experiences across Mississauga.
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