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Key Account Manager

Job in Mississauga, Ontario, Canada
Listing for: SharkNinja
Contract position
Listed on 2026-07-27
Job specializations:
  • Sales
    Business Development, Sales Manager, Sales Development Rep/SDR, Sales Analyst
  • Business
    Business Development, Sales Analyst
Job Description & How to Apply Below
Position: Key Account Manager (12 Month Contract)

About Us

Shark Ninja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world.
Powered by two trusted, global brands, Shark and Ninja
, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed Shark Ninja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.

The Key Account Manager plays a critical role in driving Canada’s retailer growth. This role is responsible for creating, executing, and driving retail sales plans while optimizing revenue, profitability, and market share across assigned retail partners.

With responsibility for forecasting, inventory management, promotional execution, and assortment planning, the Key Account Manager collaborates closely with Sales Operations, Strategic Sales, Marketing, Finance, Category Management, and Supply Chain teams to maintain operational excellence while enabling strategic growth.

Regular in-office time in Mississauga will be required.

Key Responsibilities

Business Ownership

  • Develop and execute comprehensive account strategies to drive sales growth, improve customer experience, and influence strategic decisions across assigned Canadian retail partners.

  • Create and execute annual and quarterly retail sales plans aligned with overall Canadian business objectives.

  • Establish and monitor key performance indicators (KPIs) to measure success and drive continuous improvement with an obsession for winning.

  • Identify new market opportunities, competitive trends, and category insights to ensure Shark Ninja remains ahead of the competition.

  • Partner with Sales Operations to ensure optimal stock positions, inventory health, and accurate forecasting.

  • Account Management

  • Own delivery of weekly, monthly, quarterly, and annual revenue and profit forecasts, developing action plans to meet or exceed targets.

  • Lead forecasting across categories to achieve sales, profit, and inventory goals.

  • Monitor account performance and collaborate with cross-functional teams to identify opportunities and mitigate risks.

  • Build compelling customer presentations, line reviews, and business updates supported by data-driven insights.

  • Work closely with Finance to manage promotional budgets, conducting GM and ROI analysis to ensure effective investments.

  • Participate in financial and business planning meetings to ensure alignment with the broader Canada commercial strategy.

  • Maintain strong relationships with retail partners while ensuring flawless operational execution.

  • Sales Forecasting, Promotional Performance & Inventory Management

  • Partner with Strategic Sales and Sales Operations teams on forecasting, inventory planning, and supply chain alignment.

  • Input forecasts and confirmed promotional plans into SFO, ensuring accurate pricing, product information, and planning inputs.

  • Track promotional performance and adjust plans based on POS data and sell-through insights.

  • Monitor inventory levels, order tracking, and modular transitions to support successful launches and promotions.

  • Proactively identify risks and relentlessly pursue opportunities to accelerate growth and outperform plan.

  • Develop a deep understanding of Shark Ninja’s product portfolio, consumers, and competitive landscape to inform strategy and execution.

  • Data Analysis & Reporting

  • Partner with Sales Analytics to analyze POS data, shipment trends, promotional results, and market insights.

  • Prepare regular performance reports and updates on retailer performance for internal leadership.

  • Use data-driven insights to inform strategy adjustments, promotional planning, and assortment decisions.

  • Track competitive activity including pricing, launches, and promotional strategies.

  • Attributes & Skills

  • 3+ years of experience in account management, sales, or promotional management within a consumer goods or retail environment.

  • Bachelor’s degree in Business…

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