Customer-Focused Sales Support Coordinator

Empower customer satisfaction at Enercare as a Sales Support Coordinator in North York, ON. You will engage with customers to fulfill their HVAC needs and promote company services.

In this role, your focus will be to facilitate connections between customers and field staff while managing service requests. You will utilize strong organizational skills to schedule appointments, provide tailored product information, and support sales effectiveness across the team.

Key Responsibilities:

• Handle customer inquiries for HVAC and energy products

• Provide recommendations and upsell Enercare services

• Track and achieve personal sales goals and performance metrics

• Document customer interactions accurately in the database

• Assist team members and contribute to mentorship efforts

Requirements:

• Sales experience or call center background required

• Proficiency in MS Office and Salesforce

• Capacity to manage multiple tasks efficiently

• Strong problem-solving skills for customer issues

• Fluency in additional languages is a plus

Contribute to Enercare's commitment to client care and support your colleagues in achieving business goals.
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