National Account Manager

National Account Manager

The National Account Manager (Coffee Services) is responsible for maintaining and managing client relationships within a set portfolio of key customer accounts. The National Account Manager (Coffee Services) is also responsible for managing program execution and ensuring a high level of customer satisfaction is provided and maintained with their client group. The ideal candidate has a proven track record in managing enterprise level clients.

The National Account Manager (Coffee Services) is responsible for maintaining and managing client relationships within a set portfolio of key customer accounts. The National Account Manager (Coffee Services) is also responsible for managing program execution and ensuring a high level of customer satisfaction is provided and maintained with their client group. The ideal candidate has a proven track record in managing enterprise level clients.

The National Account Manager identifies growth opportunities within their account portfolio and monitors the return on Keurig’s investment.

• Maintain and expand relationships Key Contacts within assigned accounts.
• Build individual customer sales strategies and growth plans that align with organizational priorities/BIG B
• Provide timely communication and work collaboratively with internal cross-functional teams (sales, operations, marketing, supply chain and commercial) to ensure seamless execution of account plans.
• Coordinate resources and attend trade shows or networking events within assigned account (including travel where required)
• Build forecasts for assigned accounts
• Regularly generate and analyze pricing and sales report to ensure portfolio KPI meet or exceed Annual Operating Plan targets.
• Conduct regular face-to-face business reviews with key client account stakeholders.
• Manage all aspects of contract responsibilities (Resigning, Pricing Changes, Trade Budgeting, New Product Distribution, Contract Compliance, Billing, etc.)
• Attend and report to Senior and regional Sales Leadership teams on portfolio performance and plans via quarterly business reviews.

CAD $78,300.00 -$ annually.

Actual placement within the compensation range may vary depending on experience, skills, and other factors. Annual bonus based on performance and eligibility.

Benefits, subject to eligibility: medical, dental, disability, life insurance, paid time off (including vacation and personal time), RRSP with company match, tuition reimbursement, employee and family assistance program, and coffee discount.

• Bachelor in Commerce or relevant field of study
• 3-5 years of experience managing National/Enterprise accounts
• Experience with in Service and/or CPG industry (preferred)
• Bilingual (preferred but not required)

• Ability to travel within assigned region (25%)
• Proven ability to resolve conflict and navigate complexity.
• Strong interpersonal skills and proven ability to build and grow relationships
• Strong analytical ability and sound financial understanding
• Well Developed business acumen
• Strong communication skill set and comfort speaking with senior executives.
• Excellent written and verbal communication.
• Strong knowledge of MS Office (Word, Excel, Power Point)

Keurig Dr Pepper (Nasdaq: KDP) is a leading beverage company with more than 150 owned, licensed and partner brands that meet a wide range of needs and occasions. Our North American refreshment beverage business holds leadership positions across carbonated soft drinks, water, juice and mixers with a portfolio of iconic brands such as Dr Pepper®, Canada Dry®, Mott’s®, Peñafiel®, GHOST®, Snapple®, Clamato® and Core Hydration®.

Our global coffee business spans more than 100 markets and includes the leading Keurig® single-serve brewing system in the U.S. and Canada, along with powerhouse brands such as Peet’s, L’OR and Jacobs, and other regional coffee leaders. Our more than 50,000 employees aim to enhance the experience of every beverage and coffee occasion while making a positive impact for people, communities and the planet.

We strive to be an employer of choice, providing a culture and opportunities that empower…