Subaru District After Sales Leader

Join Subaru Canada as a District After Sales Manager, leading service excellence across dealerships in Quebec. Drive profitability and customer satisfaction through strategic initiatives.

Reporting to the Director of Operations, Eastern Region, you will oversee after sales policies and dealer training to meet Subaru's standards. Key functions include managing dealer visits, enhancing service policies, and collaborating with quality assurance teams to resolve customer issues effectively. Your specialized skills will play a vital role in Soparu's vision for outstanding after sales service.

Key Responsibilities:

• Develop and achieve Dealer Annual Operation Plans

• Perform dealer evaluations and oversee training programs

• Coordinate initiatives to enhance sales and profitability

• Address customer complaints and concerns diligently

• Engage in promotional events to showcase Subaru’s offerings

Requirements:

• Bilingual (French and English) is mandatory

• Minimum 3-5 years in automotive after sales management

• Proven consultative approach and attention to detail

• Ability to work both independently and collaboratively

• Strong organizational and communicative capabilities

Shape the future of Subaru's customer experience through after sales success and dealership collaboration.
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