Contracts Administration​/Sales Support

February 24, 2026

Location: Mississauga, ON
Industry: Computer Security Products
Reports to: President & CEO
Type: Full-Time, Permanent

CSP is the world’s leading independent security specialist for HPE Non Stop environments. For nearly 40 years, we have helped the world’s most critical financial institutions — including banks, payment processors, and clearing organizations — secure mission-critical platforms that process trillions of dollars in transactions daily. As regulatory requirements like PCI-DSS and DORA increase, organizations rely on CSP’s expertise to provide independent, high-performance security solutions beyond platform-native tools.

• Reviewing, maintaining, and filing sales contracts and agreements.
• Preparing maintenance renewals, order processing, license generation, preparing invoices and ensuring invoices have been received by customers.
• Maintaining an organized and accessible file system for administration and sales.
• Liaison with customers regarding orders, and providing troubleshooting assistance for orders, account statuses, and other issues as they arise.
• Maintaining customer records, including spreadsheets and databases that track sales, software licenses, and customer equipment.
• Administration of customer accounts, following up with customers regarding orders, and invoices.
• Maintaining and updating sales contracts, and customer records.
• Maintaining data for sales figures, metrics, and other relevant information.
• Handling administrative duties for the company’s executive and management teams.

• Demonstrable experience in sales support, administration, and database use.
• Familiarity with contracts and agreements.
• Excellent written and verbal communication skills, as well as customer service skills.
• Exceptional interpersonal skills, and a proactive approach toward problem-solving.
• Proficiency with MS Office Suite, particularly MS Excel.
• In-depth understanding of sales support principles and customer service practices.
• Analytical and multitasking skills.
• Teamwork oriented.
• Experience with CRM software.
• Solid organizational, analytical, critical, and creative problem-solving skills.

• A degree in Business Administration, Business Management, or a related field is desirable but not mandatory as equivalent experience will be treated similarly.

• You enjoy being part of a multi-disciplinary team, have a meticulous eye for detail, and are thorough and precise when communicating in business settings.
• You demonstrate a willingness to learn, work well in a team environment, and have years of similar experience.

• Opportunity to be an integral part of a growing company
• Work closely with senior leadership
• A company culture built on teamwork, trust, and operational excellence
• A role where your contributions truly matter and are recognized

CSP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We will evaluate all resumes, but only candidates selected for an interview will be contacted. This job description is not intended to be all-inclusive and is open to legal residents of Canada only.