Field Service Technician - Product Inspection Equipment

Our Opening and Your Responsibilities

As a Field Service Technician, you will be responsible for performing installation, maintenance, calibration, certification, troubleshooting, and repairs of industry-related products at customer sites across the GTA. You will also configure and program interfaces between control devices, resolve first-line customer service issues, complete service documentation accurately, and lead equipment modernization and upgrade efforts.

What You'll Do:

• Perform scheduled preventative maintenance and calibration on X-Rays, Metal Detectors and Checkweighers at customer sites, following established procedures and safety standards.
• Troubleshoot basic issues and support installations, projects, and repairs as needed.
• Ensure customer uptime requirements are met and that PM work at assigned accounts are completed on time
• Complete system configuration and testing prior to delivery
• Provide technical solutions consultant and application support to the customer and the sales force
• Responsible for resolving first line customer complaints and invoicing problems
• Maintain your company vehicle and assigned parts inventory in a clean, organized, and compliant manner

This position is an existing vacancy within our company.

METTLER TOLEDO uses artificial intelligence in our recruitment process to enhance job postings and streamline the screening and assessment of prospective candidates. Our team will then invite qualified applicants to participate in the interview process ensuring that human judgement guides our hiring decision.

What You Need to Succeed

• A two-year college diploma in Engineering/Mechanical/Electronics/Instrumentation Technology OR equivalent education and experience in a technical support role, technical troubleshooting or technical installation in industrial electronics, or electromechanical technology industry.
• Competent in using PCs, smartphones, and mobile applications, skilled in Microsoft Word, Excel, and Outlook. Able to learn proprietary METTLER TOLEDO software to review and update information.
• Competent using basic troubleshooting tools including multimeter and the oscilloscope
• Excellent verbal and written communication skills
• The ability to lift, transport and place components and equipment up to 40 Kg
• Occasional travel across Canada
• Must be willing to work overtime, some weekends and holidays
• Must be available to work flexible hours
• A clear record on the Driver's Abstract
• Must be able to travel to the USA for training bi-annually

Our Offer to You

• Medical, dental, prescription drug, and vision care coverage through Claimsecure, effective the first day of the month after 30 days of employment
• And, all the usual such as paid time off, short- and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
• Global market strength and worldwide leadership in weighing
• A brand name that is identified worldwide with precision, quality, and innovation
• Thousands of patents, design and innovation awards
• A commitment to extraordinary service on our state-of-the-art equipment