Electro-Mechanical Technician Team Lead

Intelcom | Dragonfly

With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada's leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology .

$81,376.00 - $ .

• Perform preventative maintenance (PM) on sorters, conveyors, and associated systems
• Execute corrective maintenance (CM) to diagnose and repair mechanical, electrical, and control issues
• Respond to and resolve emergency maintenance (EM) events and breakdowns
• Troubleshoot system issues to minimize downtime and improve reliability
• Perform inspections, cleaning, adjustments, and component replacements
• Support system startups, shutdowns, and testing after maintenance activities
• Spend the majority of time on the floor performing maintenance work alongside technicians

• Train, coach, and support maintenance technicians
• Assign and coordinate daily maintenance tasks
• Ensure proper execution of PM schedules and maintenance standards
• Act as the technical point of contact for technicians during shifts
• Promote safe work practices and ensure compliance with safety procedures

• Plan and prioritize maintenance activities based on system needs and operational impact
• Ensure PM compliance and completion
• Maintain accurate documentation of maintenance activities
• Support continuous improvement initiatives to enhance equipment reliability

• Manage spare parts inventory and ensure availability of critical components
• Track usage and maintain appropriate inventory levels
• Identify critical spare parts to reduce downtime

• Review and approve purchase orders (POs) for maintenance parts and services
• Coordinate with vendors and contractors when external support is required
• Ensure timely procurement of necessary materials

• Identify recurring issues and implement long-term solutions
• Improve maintenance procedures and standards
• Support reliability improvements across sorters and conveyor systems

• Act as the primary point of contact between Operations and Maintenance
• Translate operational issues into clear technical actions
• Communicate downtime, risks, and maintenance activities to Operations
• Align maintenance priorities with operational needs and sort schedules
• Support live operations by rapidly diagnosing and resolving issues
• Participate in daily operational meetings and shift handovers

• Certificate of Qualification in one of the following Ontario trades:
  Industrial Mechanic (Millwright) - 433A
• Electromechanical Technician or equivalent experience
• Minimum 3-5 years of hands-on experience maintaining automated equipment (sorters, conveyors, or similar systems)
• Post-secondary education in electromechanics, industrial maintenance, or related field (asset)

• Strong hands-on experience with:
  Conveyor systems and automated sortation equipment
• Mechanical systems (bearings, drives, belts, alignment)
• Electrical systems (motors, sensors, control panels)
• Basic PLC troubleshooting

• Proven ability to lead by example in a hands-on environment
• Strong communication skills across technical and operations teams
• Ability to prioritize in a fast-paced, production-driven environment
• Comfortable working autonomously while coordinating a team

Comfortable working in a high-paced automated facility

Must be available to support early-start operations and variable shifts

Strong on-floor presence with rapid response to operational issues

This is a hands-on role , not a purely supervisory position

The Team Lead is expected to actively perform maintenance work daily

Success requires balancing:
Technical execution Team coordination Operational alignment

Strong presence on the floor during operations is critical

• Short- and medium-term growth opportunities
• Comprehensive group insurance
• Group RRSP program
• Employee Assistance Program...

This position has been opened to address a genuine organizational need within the company.

At Intelcom | Dragonfly , we move forward together. We believe diversity is a strength, every role matters, every person has a place, and every voice deserves to be heard.

Accommodation measures are available for indivi