Electro-Mechanical Technician Team Lead

Intelcom | Dragonfly With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada's leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.

Salary Range $81,376.00 - $

• Hands-On Maintenance (Primary Responsibility) Perform preventative maintenance (PM) on sorters, conveyors, and associated systems
  Execute corrective maintenance (CM) to diagnose and repair mechanical, electrical, and control issues
  Respond to and resolve emergency maintenance (EM) events and breakdowns
  Troubleshoot system issues to minimize downtime and improve reliability
  Perform inspections, cleaning, adjustments, and component replacements
  Support system startups, shutdowns, and testing after maintenance activities
  Spend the majority of time on the floor performing maintenance work alongside technicians
• Team Leadership & Coordination Train, coach, and support maintenance technicians
  Assign and coordinate daily maintenance tasks
  Ensure proper execution of PM schedules and maintenance standards
  Act as the technical point of contact for technicians during shifts
  Promote safe work practices and ensure compliance with safety procedures
• Maintenance Planning & Execution Plan and prioritize maintenance activities based on system needs and operational impact
  Ensure PM compliance and completion
  Maintain accurate documentation of maintenance activities
  Support continuous improvement initiatives to enhance equipment reliability
• Inventory & Spare Parts Management Manage spare parts inventory and ensure availability of critical components
  Track usage and maintain appropriate inventory levels
  Identify critical spare parts to reduce downtime
• Procurement & Vendor Coordination Review and approve purchase orders (POs) for maintenance parts and services
  Coordinate with vendors and contractors when external support is required
  Ensure timely procurement of necessary materials
• Continuous Improvement & Reliability Identify recurring issues and implement long-term solutions
  Improve maintenance procedures and standards
  Support reliability improvements across sorters and conveyor systems
• Operations Interface & Communication Act as the primary point of contact between Operations and Maintenance
  Translate operational issues into clear technical actions
  Communicate downtime, risks, and maintenance activities to Operations
  Align maintenance priorities with operational needs and sort schedules
  Support live operations by rapidly diagnosing and resolving issues
  Participate in daily operational meetings and shift handovers

• Qualifications Certificate of Qualification in one of the following Ontario trades:
  Industrial Mechanic (Millwright) - 433A Electromechanical Technician or equivalent experience Minimum 3-5 years of hands-on experience maintaining automated equipment (sorters, conveyors, or similar systems) Post-secondary education in electromechanics, industrial maintenance, or related field (asset)
• Technical Skills Strong hands-on experience with:
  Conveyor systems and automated sortation equipment Mechanical systems (bearings, drives, belts, alignment) Electrical systems (motors, sensors, control panels) Basic PLC troubleshooting
• Ability to:
  Read and interpret electrical and mechanical drawings Diagnose and resolve issues quickly in a live environment Perform PM, CM, and EM independently
• Leadership & Work Style Proven ability to lead by example in a hands-on environment Strong communication skills across technical and operations teams Ability to prioritize in a fast-paced, production-driven environment Comfortable working autonomously while coordinating a team

• Comfortable working in a high-paced automated facility Must be available to support early-start operations and variable shifts Strong on-floor presence with rapid response to operational issues

• This is a hands-on role, not a purely supervisory position The Team Lead is expected to actively perform maintenance work daily Success requires balancing:
  Technical execution Team coordination Operational alignment Strong presence on the floor during operations is critical

• Short- and medium-term growth opportunities
• Comprehensive group insurance
• Group RRSP program
• Employee Assistance Program...

This position has been opened to address a genuine organizational need within the company. At…