Electro-Mechanical Technician Team Lead

Intelcom | Dragonfly With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada's leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.
Your Role:
At the Heart of the Chain  Salary Range $81,376.00 - $

Key Responsibilities   Hands-On Maintenance (Primary Responsibility) Perform preventative maintenance (PM) on sorters, conveyors, and associated systems
Execute corrective maintenance (CM) to diagnose and repair mechanical, electrical, and control issues
Respond to and resolve emergency maintenance (EM) events and breakdowns
Troubleshoot system issues to minimize downtime and improve reliability
Perform inspections, cleaning, adjustments, and component replacements
Support system startups, shutdowns, and testing after maintenance activities
Spend the majority of time on the floor performing maintenance work alongside technicians
Team Leadership & Coordination Train, coach, and support maintenance technicians
Assign and coordinate daily maintenance tasks
Ensure proper execution of PM schedules and maintenance standards
Act as the technical point of contact for technicians during shifts
Promote safe work practices and ensure compliance with safety procedures
Maintenance Planning & Execution Plan and prioritize maintenance activities based on system needs and operational impact
Ensure PM compliance and completion
Maintain accurate documentation of maintenance activities
Support continuous improvement initiatives to enhance equipment reliability
Inventory & Spare Parts Management Manage spare parts inventory and ensure availability of critical components
Track usage and maintain appropriate inventory levels
Identify critical spare parts to reduce downtime
Procurement & Vendor Coordination Review and approve purchase orders (POs) for maintenance parts and services
Coordinate with vendors and contractors when external support is required
Ensure timely procurement of necessary materials
Continuous Improvement & Reliability Identify recurring issues and implement long-term solutions
Improve maintenance procedures and standards
Support reliability improvements across sorters and conveyor systems
Operations Interface & Communication Act as the primary point of contact between Operations and Maintenance
Translate operational issues into clear technical actions
Communicate downtime, risks, and maintenance activities to Operations
Align maintenance priorities with operational needs and sort schedules
Support live operations by rapidly diagnosing and resolving issues
Participate in daily operational meetings and shift handovers

Qualifications & Skills   Qualifications Certificate of Qualification in one of the following Ontario trades:
Industrial Mechanic (Millwright) - 433A Electromechanical Technician or equivalent experience Minimum 3-5 years of hands-on experience maintaining automated equipment (sorters, conveyors, or similar systems) Post-secondary education in electromechanics, industrial maintenance, or related field (asset)
Technical Skills Strong hands-on experience with:
Conveyor systems and automated sortation equipment Mechanical systems (bearings, drives, belts, alignment) Electrical systems (motors, sensors, control panels) Basic PLC troubleshooting
Ability to:
Read and interpret electrical and mechanical drawings Diagnose and resolve issues quickly in a live environment Perform PM, CM, and EM independently
Leadership & Work Style Proven ability to lead by example in a hands-on environment Strong communication skills across technical and operations teams Ability to prioritize in a fast-paced, production-driven environment Comfortable working autonomously while coordinating a team
Work Environment & Expectations   Comfortable working in a high-paced automated facility Must be available to support early-start operations and variable shifts Strong on-floor presence with rapid response to operational issues
Role Expectations   This is a hands-on role, not a purely supervisory position The Team Lead is expected to actively perform maintenance work daily Success requires balancing:
Technical execution Team coordination Operational alignment Strong presence on the floor during operations is critical
Why Join Intelcom | Dragonfly?
Short- and medium-term growth opportunities
Comprehensive group insurance
Group RRSP program
Employee Assistance Program...
This position has been opened to address a genuine organizational need within the…