Electro-Mechanical Technician Team Lead

Intelcom | Dragonfly With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada's leader in last-mile logistics.

Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.

Salary Range $81,376.00 - $.

• Hands-On Maintenance (Primary Responsibility)
  • Perform preventative maintenance (PM) on sorters, conveyors, and associated systems
  • Execute corrective maintenance (CM) to diagnose and repair mechanical, electrical, and control issues
  • Respond to and resolve emergency maintenance (EM) events and breakdowns
  • Troubleshoot system issues to minimize downtime and improve reliability
  • Perform inspections, cleaning, adjustments, and component replacements
  • Support system startups, shutdowns, and testing after maintenance activities
  • Spend the majority of time on the floor performing maintenance work alongside technicians
• Team Leadership & Coordination
  • Train, coach, and support maintenance technicians
  • Assign and coordinate daily maintenance tasks
  • Ensure proper execution of PM schedules and maintenance standards
  • Act as the technical point of contact for technicians during shifts
  • Promote safe work practices and ensure compliance with safety procedures
• Maintenance Planning & Execution
  • Plan and prioritize maintenance activities based on system needs and operational impact
  • Ensure PM compliance and completion
  • Maintain accurate documentation of maintenance activities
  • Support continuous improvement initiatives to enhance equipment reliability
• Inventory & Spare Parts Management
  • Manage spare parts inventory and ensure availability of critical components
  • Track usage and maintain appropriate inventory levels
  • Identify critical spare parts to reduce downtime
• Procurement & Vendor Coordination
  • Review and approve purchase orders (POs) for maintenance parts and services
  • Coordinate with vendors and contractors when external support is required
  • Ensure timely procurement of necessary materials
• Continuous Improvement & Reliability
  • Identify recurring issues and implement long-term solutions
  • Improve maintenance procedures and standards
  • Support reliability improvements across sorters and conveyor systems
• Operations Interface & Communication
  • Act as the primary point of contact between Operations and Maintenance
  • Translate operational issues into clear technical actions
  • Communicate downtime, risks, and maintenance activities to Operations
  • Align maintenance priorities with operational needs and sort schedules
  • Support live operations by rapidly diagnosing and resolving issues
  • Participate in daily operational meetings and shift handovers

Qualifications Certificate of Qualification in one of the following Ontario trades:
Industrial Mechanic (Millwright) - 433A Electromechanical Technician or equivalent experience

Minimum 3-5 years of hands-on experience maintaining automated equipment (sorters, conveyors, or similar systems)

Post-secondary education in electromechanics, industrial maintenance, or related field (asset)

• Strong hands-on experience with:
  • Conveyor systems and automated sortation equipment
  • Mechanical systems (bearings, drives, belts, alignment)
  • Electrical systems (motors, sensors, control panels)
  • Basic PLC troubleshooting
• Ability to:
  • Read and interpret electrical and mechanical drawings
  • Diagnose and resolve issues quickly in a live environment
  • Perform PM, CM, and EM independently

Proven ability to lead by example in a hands-on environment

Strong communication skills across technical and operations teams

Ability to prioritize in a fast-paced, production-driven environment

Comfortable working autonomously while coordinating a team

Comfort…